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Paul's Towing & Auto Repair

Auto body shop in West Pawlet, Vermont

4.5
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38 Reviews and Ratings
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Zakary Scott-Cooksey

May 24, 2023

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I was very disappointed. My Car battery died and after a night in the cold in my car I was able to borrow a phone and call for a jump start. They opened at 8am. I called at 8am. I was located a 4 minute drive away from the depo, and they finally got to me at 10;30, and still had the audacity to charge me the full $95.

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Kristin Harnedy

May 24, 2023

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Super fast and professional service! They came to the rescue in finding us a replacement tire and getting us back on the road home to CT. Can't thank them enough for helping us out when we showed up out of the blue with our tire emergency.

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Armen Vartanian

May 24, 2023

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Good communication, pricing inline with dealer pricing. Timely service.

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William Goodwin

May 24, 2023

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Gentle slide half off icy road, no damage, but spinning my tires. Dustin left vehicle in park, strapped to wheels instead of my heavy duty tow hooks. Caused severe mechanical damage during simple extraction that left my suv undrivable , then left it in roadway overnight despite promising me he would hit it that night. Snapped my steering shaft and pitman arm! Cost me $725 to repair! Owner Paul refused to pay for damages his operator caused and calls me a liar. Dustin now’s lies about the whole episode and Paul swears to it. So much for taking responsibility for your sloppy work! Avoid this company.

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BRIAN MAKI

May 24, 2023

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These guys are awesome. I broke down in my truck on highway 11 on a windy section of road. They arrived within 10 Minutes, gave me a great price and brought me to my hotel. Great experience. Thank you 🙏

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Helen Benn

May 24, 2023

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Extremely efficient and very friendly. They take good care of me and my truck.

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Geoffry Gillespie

May 24, 2023

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Incredibly responsive and helpful

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Sam Becker

May 24, 2023

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When you're having a terrible day, a friendly face can really make all the difference. We were stressed and tired stranded in the snow when Mark and his wife Shannon came to our rescue. Going above and beyond to find a truck that could reach us on a remote, snowy road, they were calm and understanding and got right to work, joking with us and putting us right at ease. I'll remember their kindness on a difficult day for a long time.

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