The people here were absolutely wonderful. When I first arrived to get an estimate they put collision plastic on my busted back window and didn't charge for it. Thank goodness they did that because it POURED on Thursday when I brought it in. A gentleman, whose name I didn't get met me at my car with an umbrella and walked me in. I left my car there and when I came back the next day they had not only replaced my hatch, which is what I had come for, but they had also vacuumed up the glass in the back from where I had busted the window, as well as the rest of the car. It looks like they also wiped down the front dash, because it was dust free. I highly recommend LLQ Body and Parts, they'll treat you and your car very well. Thank you to everybody who was involved in fixing my car!