Gills Point S Tire & Auto Service

Auto body shop in Washington, Vermont

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21 Reviews and Ratings
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matt sanders

May 3, 2024

StarStarEmpty StarEmpty StarEmpty Star

I had a generally positive experience here until my last oil change. They overtightened the plug bolt, requiring a new oil pan, which cost me about $600.

Reply from the business:

May 10, 2024

Hi Matt! Store manager will reach out to you soon. Thanks.

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Emily Day

Apr 24, 2024

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Very helpful when my family and I had a roadside emergency. They went above and beyond to help and are the kind of people who you can rely on and trust, and had our best interest and safety in mind. Can’t say enough good things about them! Thank you Dana and Stacy!

Reply from the business:

Apr 24, 2024

Emily, Thank you so much for taking the time to leave a positive review! We're thrilled to hear that you had a great experience at our automotive shop. Our team is overjoyed that we could provide you with top-notch service and leave you completely speechless. We'll keep up the good work, and remember, if you ever need anything else, we're here to rev up your engines and put a smile on your face!

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Heather Bresett

Mar 24, 2024

StarStarStarStarStar

Fast efficient friendly service

Reply from the business:

Mar 24, 2024

Heather, thank you so much for your review. We will continue to work hard to give you excellence. Have an awesome day.

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Brendan Walsh

Dec 24, 2023

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Inspections and tire changeovers done here for several years. Reliable and timely.

Reply from the business:

Dec 24, 2023

Hi Brendan! Thanks for sharing your experience at our Montpelier shop and for this 4-star review. We hope to see you back soon.

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Dolores Grassmann

Dec 24, 2023

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Think it's easy getting a tire problem taken care of in Montpelier on a Saturday morning? Think again. Called 802 Honda at 8:15am, no one picked up the phone, had to leave a message. Ditto 802 Toyota. Tried Vermont Tire and Auto. They picked up, but were booked for the day. Finally I tried Gills Point. Mike picked up, told me to come down. Fixed the tire, had me out the door in 30 minutes at a price I was happy with. I needed the car to get to a doctor's appointment. I'm grateful to Mike and the crew for making that possible. They were a life-saver. Felix Grassmann Montpelier P.S. It is now over 2 hours since Gills fixed my tire. I have yet to hear back from the two "big" 802 dealers. Have yet to hear back from either of them.

Reply from the business:

Dec 24, 2023

Hi Dolores! Thanks for sharing your experience at our Montpelier location and for this 5-star review. Hope to see you back soon.

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Mollie

Oct 24, 2023

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Have had really great experiences here so far! Very helpful ,quick and knowledgeable !! 🙏

Reply from the business:

Oct 24, 2023

Hi Mollie! Thanks for sharing your experience at our shop and for this 5-star review. Have a great day.

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cdubsell

Oct 24, 2023

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I Highly recommend Gills Point Tire. I needed an alignment and tires put on. My wife was driving on a donut. We got an appointment for 8am the next morning. The other places we called couldn't get us in for a week even after explaining our situation. The experience was great! Fast, friendly and very reasonably priced. Definitely going to be the first place I call from now on!

Reply from the business:

Oct 24, 2023

Hi Cdubsell! Thanks for sharing your experience at our shop and for this 5-star review. We are happy to know our Montpelier location is doing a great job with our customers. Hope to see you back soon!

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Spencer Roberts

Oct 24, 2023

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Had to get my car in for an inspection, they got me in the next day. I had to get some work done on it to pass, and they had it done in a few hours and stuck to the cost given on the quote which seemed straightforward and reasonable. Cant ask for anything else from a shop, will go back again for basic work!

Reply from the business:

Oct 24, 2023

Hi Spencer! Thanks for sharing your experience at our shop and for this 5-star review. We are happy to hear our team in the Montpelier shop is doing such an amazing job with our customers. Hope to see you back soon and have a great day.

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Peter Burke

Sep 24, 2023

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They took me for a ride on my inspection. They failed me because of a tiny bit of rust on the rear brake rotors. I took it to another mechanic and he said they were probably just trying to get a brake job out of me. The other mechanic noted that there was less then 1/4 inch of rust and that they are supposed to test drive it to see if it effects the performance. They probably need to pull these stunts because they are incompetent and have a bad reputation in the area.

Reply from the business:

Sep 24, 2023

Hi Peter! Thanks for taking the time to leave this review. We understand it can be frustrating when an inspection turns up unexpected issues with your vehicle. In this case, our mechanic saw the brake rotors and they were pretty rusted over. The state rule for state inspection is no more than a half inch of rust on the contact surface of the rotor. Hope this information helps.

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Peter Kim

Aug 24, 2023

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The best experience, buy your tires here! Honest, knowledgeable, well priced. I had a bulging sidewall and needed a replacement ASAP on a Friday before a long drive for an odd sized tire (245/55 19). Not only was this the only place within 100 miles that had any, they warned me that the tires they had were being discontinued and would recommend buying only the one and going back to the dealer I got the original tires from to get a matching pair. They knew I was not local and would not necessarily be repeat business, but were open, honest, friendly, affordable, capable, and fast.

Reply from the business:

Aug 24, 2023

Hi Peter! Thanks for sharing your experience at our shop. That tire size is definitely not common to have in stock. Glad to hear we were able to assist you get back on the road. Safe travels!