It could not have been a simpler process getting my truck in and out of the shop at Bob's. I moved out to Vermont from New Mexico about a year back, and knew that I'd be starting over with finding the best place to take my vehicles. I've definitely had my troubles in the past, but I ended up feeling lucky to land at Bob's the first time I needed help. After a convincing recommendation from a co-worker, I called the shop to find they very confident what my issue/repair was after I provided a short summary of the symptoms. Details aside, the truck drives better than it ever has in the three years I've owned it. I was budgeting for a costly repair, and was quite relieved at the affordability when I paid the bill at the end. I have a lengthy history of working on this truck on my own, due to outrageous quotes on repairs that I couldn't afford at the time back in NM. Going into Bob's has left me far more confident in leaving the truck in someone else's hands. It feels great to know that I can catch a break from pretending to be a mechanic for the weekend, whenever I run into more issues down the line.