Rods has always been great. I had one bad experience they towed my car from the coop across the street to rods around. 515. The driver told me I could not get my car until the next day when office open. He could not accept cash card or check. I was charged 175 for the tow. I have been going there around 30 years and that was my only bad experience.
Reply from the business:
Jun 23, 2023Jennafer, we take pride in customer service and appreciate you trusting us for over 30 years. We appreciate your loyal business! Regarding your recent vehicle tow, we regret any inconvenience caused by the need to retrieve your vehicle during our normal business hours of 8 am to 5 pm. We understand that your time is valuable, and we apologize for any inconvenience this may have caused. We appreciate your patience and understanding in this matter and look forward to serving you in the future. Thank you for choosing Rod's Towing & Repair.