Shearer VW of South Burlington Service Center
Auto body shop in South Burlington, Vermont
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Fast and convenient
Reply from the business:
May 10, 2024Hi H&F, we are happy to hear it! :)
Very efficient, no surprises, polite staff
Reply from the business:
May 10, 2024Thank you for the kind words! We're so glad you had a positive experience with us here at Shearer VW. :)
Service is impeccable.
Reply from the business:
May 10, 2024Hi Philip, we are so glad you had a good experience with our service department. Thanks for letting us know. :)
Tire change over. The car was ready before noon (much sooner than expected).
Reply from the business:
May 10, 2024Hi Chris, that's great that your service appointment was much shorter than you anticipated! We love that. Thanks for letting us know. :)
Reply from the business:
May 10, 2024Hi Kevin, thanks for leaving us 5-stars! :)
Allison Naccarato is an asset to the VW team. I trust her and feel she has my best interest at heart when recommending car repair options. She is the reason I continue to get service done at VW despite my expired warranty.
Reply from the business:
May 10, 2024Hi Martha, thank you for your kind words about our service advisor Allison! We completely agree. We are proud to know that she has earned your trust and your continued business. Thanks so much for leaving her and us a review. :)
I've only been a customer since 2022, but with 59,000 miles on my car, I've been in a few times. This experience was by far the best customer experience I have received outside of purchasing my car. Ken was funny, helpful and professional. By far exceeded they way I felt treated by the person I was assigned to prior.
Reply from the business:
May 10, 2024Hi Jen, we are beyond thrilled to hear that our newest advisor Ken was able to enhance your service experience with us so much. Thanks for leaving him and us a review! :)
Reply from the business:
May 3, 2024Hi Bethany, thanks for leaving us a 5-star rating! We are happy to have earned it from you. :)
Professional and informed. Always courteous and patient in responding to questions.
Reply from the business:
May 3, 2024Hi Robert, thank you so much for your kind words! We are thrilled we were able to help. :)
well my service wasn't bad it was the time it took to complete it! my appointment was for 8 AM for an oil change and a tire swap it was 11:30 before being completed.
Reply from the business:
May 3, 2024Hi Timothy, we are so sorry you were not satisfied with the time it took to complete your service appointment. If you want to speak with out service manager, Eric Smith - his number is 802-861-4149. Thanks so much for your feedback!