Heritage Ford Service

Auto body shop in South Burlington, Vermont

4.5
StarStarStarStarHalf Star
45 Reviews and Ratings
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Niko Perez

May 23, 2024

StarStarStarStarStar

Their text response is great. Staff is great and the Warranty definitely helped.

Reply from the business:

May 24, 2024

Niko, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with our team, and that your appointment went smoothly! We look forward to seeing you again when it's time for your Explorer's next scheduled maintenance visit, Until then, safe travels!

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AJ BOLDUC

May 23, 2024

StarStarStarStarStar

I have owned GMC my entire life. I will own Ford the remainder. There is no comparison. Ford wins at every turn! Heritage… I can’t say enough! I have run several large shops and spent a lot of time at Heritage and this “team “ has there act together. Very professional and friendly. They all know their job and communicate well with each other and the customer. No surprises here! These people have all my business! Thank you especially Noah Adams!

Reply from the business:

May 24, 2024

AJ, Thank you for taking the time to share your feedback, and welcome to the Ford family! We are so glad to hear that you have enjoyed working with our team and that your recent appointment went smoothly! We look forward to seeing you again when it's time for your next schedule maintenance visit, Until then, safe travels!

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Linda Krisburg

May 22, 2024

StarStarStarStarStar

The service department was awesome. I had an emergency and they fit me in as soon as possible. The work performed was excellent.

Reply from the business:

May 22, 2024

Linda, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team, and that they were able to help get you back on the road safely and quickly! We look forward to seeing you again when it's time for your EcoSport's next scheduled maintenance visit, Until then, safe travels!

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Tadd Soutiere

May 20, 2024

StarStarStarStarStar

Reply from the business:

May 21, 2024

Tadd, Thank you for taking the time to share your feedback - We are pleased to see that you enjoyed working with our team, and that your appointment went smoothly! We look forward to seeing you again when it's time for your F-150's next scheduled maintenance visit, Until then, safe travels!

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Francis Racicot

May 19, 2024

StarStarStarStarStar

Reply from the business:

May 20, 2024

Francis, Thank you for taking the time to share your feedback - We are so glad to see that you enjoyed working with our team, and that your appointment went smoothly! We look forward to seeing you again when it's time for your Fusion's next scheduled maintenance visit, Until then, safe travels!

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Robert Stephenson

May 18, 2024

StarStarStarStarStar

Reply from the business:

May 20, 2024

Robert, Thank you for taking the time to share your feedback - We are pleased to see that you enjoyed working with our team, and that your appointment went smoothly! We look forward to seeing you again when it's time for your Lightning's next scheduled maintenance visit, Until then, safe travels!

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Eric Burt

May 18, 2024

StarStarStarStarEmpty Star

Services excellent as always. Not sure why service department can’t adjust door striker plate previously replaced by them now needing adjustment by body shop. Requires another appointment.

Reply from the business:

May 20, 2024

Eric, Thank you for taking the time to share your feedback - We are pleased to hear that your visit to our service department went smoothly overall. With regard to your door striker plate: After diagnosing this issue, our team recommends that further adjustments be made, which our collision center's equipment is best suited to complete. We look forward to seeing you again when it's time for your next regularly scheduled maintenance visit, Until then, safe travels!

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Mirna Valerio

May 18, 2024

StarStarStarStarStar

These folks are great! I've been bringing my beloved Bronco Sport here for the past year and a half for both regular maintenance, breaks, and wear and tear and I couldn't be happier each time!

Reply from the business:

May 20, 2024

Mirna, Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with our team to keep your Bronco Sport running like new, and that your recent appointment was yet another smoothly one. We look forward seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

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David Pacheco

May 17, 2024

StarStarStarStarStar

Great customer service! Took care of my vehicle 100%. Very pleased with the job they have done!

Reply from the business:

May 17, 2024

David, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team, and that your appointment went smoothly! We look forward to seeing you again when it's time for your Ranger's next scheduled maintenance visit, Until then, safe travels!

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Bill Fay

May 17, 2024

StarStarStarStarStar

Reply from the business:

May 17, 2024

Bill, Thank you for taking the time to share your feedback - We are so glad to see that you enjoyed working with our team, and that your appointment went smoothly! We look forward to seeing you again when it's time for your F-150's next scheduled maintenance visit, Until then, safe travels!