Mr. Thompson, you came to us requesting service on your vehicle. We take care in providing a level of quality service for our customers. The investment required to do so is expensive and our technicians appreciate being paid. We will not complete repairs requested to a vehicle that is established to be to dangerous to be driving on our public roads. When such a vehicle is identified we inform our customers (as we did with you) of the condition of their vehicle and the danger it poses if driven on public roads. We request a signature to establish the owner understands their vehicle should not be driving on public roads. Going forward our policy will be modified based on this encounter. We will request proof of insurance before providing any services. This effort will hopefully help protect the public from those driving illegal vehicles on our Vermont roads.