I normally work on my own vehicles but had met my match with an '08 Subaru Forester rear wheel bearing. After replacing it myself a couple times it finally gave out so I brought it to VIP to have them take a look at it. Not only did they get everything done quickly, but they also gave me options on how to proceed and walked me through everything while being completely transparent about cost and time required for the repair. I highly recommend VIP and a huge shout out to Scott and Matt (pretty certain thet were the ones to help me)!

Wonderful service all around! The folks at the front desk (Emma and Jamie) took great care of me and the technicians explained what was going on with my tires so thoroughly. The new tires I have on my car make it feel like a whole new ride. I’ll definitely be returning and recommending to friends and family!

My first visit to VIP for a tire plug was spot on - quick, friendly, a good price. So I returned for a state inspection and oil change. Different experience. Though I don't doubt the quality of the work, my service writer was unfocused, scattered, forgetful and inattentive. I had a 3pm appointment and my car was not taken in to the garage until 3:45. Paper work was not where it should have been so the technician had to ask me questions. Social conversations between employees took precedence over helping customers. When checking out, my service writer insisted that someone else's keys were mine and tried to get me to pay the other customer's bill. I will go back but I'll make sure to work with someone else.

The most pleasant auto experience ive had! Such a stark contrast to midas in south burlington where i previously had to take my car. Emma at the counter was wonderful, helped me find the best deal on new tires and the mechanics got me in in a crunch at the end of the day. I was in and out in under an hour with four new tires for a great deal. Honest, kind, not trying to rip you off!

Jaime and Keith were very helpful in offering advice about what my options were when needing service

Came to vip auto for my state inspection and the service was fantastic. Everyone was friendly and respectful. The service was very quick. I’ll definitely be back.

Great friendly professional service!

VIP is reliably my go to for anything with my truck. My tire blew out on the highway on a Friday night on a long weekend. I have after market tires, so didn’t think I’d get it fixed for at least a week. But I got towed to VIP and they had it replaced by 2pm the next day. No idea how but Jamie made it happen. Super grateful and VIP continues to be the best.

After several frustrating experiences with a different local tire store, I gave VIP a call. The knowledgeable service rep spent significant time with me discussing winter tire options for my SUV. Their pricing was competitive and their recommendations were in sync with my own research and needs. They booked an appointment for me on short notice, as I had a long trip pending. I was impressed with the cleanliness of the shop area. I was treated well by every employee I dealt with. They pointed out a couple discounts I could take advantage of, and they have an attractive rewards program. When I noted a slow leak a few weeks after installation, I got in almost immediately for a leaking valve stem. Bottom line, they have earned a new customer and my repeat business.