O'Reilly Auto Parts
Auto body shop in Saint Albans, Vermont
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Guy at the counter went out of his way to research a specialty part and order it for me.
There was a worker there named...Steve who was awesome at helping me and very informative. I thank him
Got me the right part the second time.
Great store friendly staff đź‘Ť good parts
Disgusting HORRIBLE customer service. The lady Michelle that works here has absolutely NO idea what she is doing. My father tried using his employee discount to help my sister get a car part she needs to get back HOME FOR CHRISTMAS but Michelle said she needs to have my father present and show ID to verify. This is NOT true as long as you have the EMPLOYEE NUMBER AND YOU CAN CALL THE STORE TO VERIFY!!!! The discount is available to immediate family members who live at home with the employee EVEN out of state per CORPORATE. You have NO idea how to do your job. But at least the other O’Reilly’s in the state of Vermont know what they’re doing and actually allowed my sister to get her car part at the Enosburg store with the employee discount. :) Get some training and better customer service skills!!!!
Tried to use my husband’s account (he’s an employee) to get a battery so my daughter can make it home for Christmas. Store refused because my husband wasn’t physically there. My daughter was stranded and had to go to Autozone instead. The woman who answered the phone at O’Reilly’s was rude.
I have very good customer satisfaction of the store.. the people behind the counter a very helpful..
My daughter is trying to come home for Christmas but the store manager will not let her use my store account even though I work for them in Florida I bet it would be a different story if It was her family well I do know a lot of people in Vermont maybe I will make some phone calls and send them to other stores I wish I could see my daughter for Christmas