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Alderman's Chevrolet GMC Service

Auto body shop in Rutland, Vermont

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40 Reviews and Ratings
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Bruce Johnsen

Mar 24, 2024

StarStarStarStarStar

Absolutely perfect! They were extremely professional, diagnosing and repairing various mechanical issues with my car in a timely manner. I will continue to bring my Chevrolet vehicles to Alderman's.

Reply from the business:

Apr 24, 2024

Bruce - We're thrilled to hear that you had an absolutely perfect experience with us at Alderman’s! Providing professional service in a timely manner is what we strive for, and we're delighted that we could diagnose and repair your 2020 Chevrolet Bolt EV to your satisfaction. Your loyalty means the world to us, and we're grateful for the opportunity to continue serving you and your Chevrolet vehicles. Thanks for making the trip fromHartland, VT. If you ever need anything else, please don't hesitate to reach out.

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Brian Bushee

Mar 24, 2024

StarStarStarStarStar

Had to have vehicle towed in at night, Craig called me at 7am the next morning to discuss my issue. He was able to get my car diagnosed and fixed in quick fashion. I was informed through out the whole process. Thank you Craig!

Reply from the business:

Mar 24, 2024

Brian - Thank you for sharing your positive experience with us! We're pleased to hear that Craig provided you with exceptional service. We understand the importance of timely communication and efficient service, and we're glad Craig kept you informed throughout the process. Customer satisfaction is our priority, and we're grateful for your kind words. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Alderman's Chevrolet Buick GMC, and we look forward to serving you again in the future!

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Stephen Hamilton

Mar 24, 2024

StarStarStarStarStar

Always exceptional service at Aldermans. I have been doing business with them for 9 years now and will always continue to do my business with them. From the sales team to the service department team, I have nothing but the best to say about them all

Reply from the business:

Apr 24, 2024

Stephen - Thank you for your continued loyalty to Alderman’s over the past 9 years! We're delighted to hear that you've consistently experienced exceptional service with us. It's customers like you who inspire us to maintain the highest standards in both our sales and service departments. We're grateful for your kind words and look forward to serving you for many more years to come. Safe travels back to Salem, NY, and if you ever need anything else, please don't hesitate to reach out.

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Swift1

Mar 24, 2024

StarStarStarStarStar

Alderman’s has always been great to me. I bought my truck from them and have had consistently outstanding service on the truck for 50,000 miles. This last visit was awesome! Chris was my service representative and he was professional and easy to work with. He kept me informed on progress and pricing and really helped me on a warranty issue. I always trust Alderman’s with my vehicle needs and recommend them To everyone. I also want to add that I recently bought a new truck and Chris handled the interior leather protection and the undercoating. He got the job done much sooner than expected and the team did a great job! Once again I am very happy with the level of service Chris and the team deliver! Please keep up the great work! Michael

Reply from the business:

Feb 24, 2024

Michael - Thank you for your kind words and loyalty to Aldermans. We're delighted to have been your choice for both the purchase of your truck and the outstanding service you've received over 50,000 miles. It's fantastic to hear that your recent visit, with Chris as your service representative, was awesome. We appreciate your recognition of Chris's professionalism, transparency, and assistance with the warranty issue. Your trust in Aldermans and your recommendation to others mean a lot to us. We are committed to maintaining the high standards of service you've come to expect. Thank you and we look forward to serving you again for all your automotive needs.

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Michael Esposito

Feb 24, 2024

StarStarStarStarStar

Great service. Got information on what I needed & had it installed same day. Thanks for the new low beams . I can see at night again.

Reply from the business:

Feb 24, 2024

Michael - We're delighted to hear that you had a great experience with our service department at Aldermans Chevrolet GMC. Providing excellent service and ensuring our customers' satisfaction is our top priority, and we're pleased that we could assist you promptly. It's fantastic to hear that you received the information you needed and had your new low beams installed on the same day. We're glad we could help improve your visibility at night, and we truly appreciate your feedback. Thank you for choosing Aldermans Chevrolet GMC for your automotive needs, and we look forward to serving you again in the future.

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Dave

Feb 24, 2024

StarStarStarStarStar

Great dealership. Service department is the best I’ve found, and I’ve been to a number of them. Good inventory on new vehicles too.

Reply from the business:

Feb 24, 2024

Dave - We're delighted to hear that you had a great experience with our dealership at Aldermans Chevrolet GMC. Your satisfaction is our priority, and we're thrilled that our service department stood out to you as the best you've found. We take pride in maintaining a good inventory of new vehicles to meet our customers' needs. Thank you for choosing Aldermans Chevrolet GMC, and we appreciate your feedback. We look forward to continuing to provide you with excellent service in the future.

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Angela Champine

Feb 24, 2024

StarStarStarStarStar

I was able to drop off my vehicle from a different Chevy dealer who couldn’t fit me in until next week, and get it back that day.

Reply from the business:

Feb 24, 2024

Angela - We're glad we could assist you with your 2022 Silverado engine light diagnosis. Providing efficient service and accommodating our customers' needs is our priority. We're pleased that we could quickly take care of your vehicle. Thank you for choosing Aldermans Chevrolet GMC, and we appreciate your feedback. If you have any further automotive needs or questions, please feel free to reach out. We look forward to serving you again in the future.

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Maureen Moser

Feb 24, 2024

StarStarStarStarStar

Jeff is such a professional and very helpful! He is an incredible asset to Alderman’s! I’m, always, so grateful for the care and concern he has for me and the needs, safety, and operation of my Trailblazer! Thanks again and keep up the great work, Jeff!

Reply from the business:

Sep 24, 2023

Maureen - Thank you for sharing your experience with our Automotive Service and Maintenance Team at Alderman's Chevrolet Buick GMC. We're pleased to hear that you had a positive experience during your recent detail service for your 2022 Trailblazer. Jeff's professionalism and helpfulness are highly valued by our team. It's wonderful to know that the detailing made your Trail Blazer look brand new, and we're glad to have exceeded your expectations. We appreciate your kind words and are honored to have earned your trust. We look forward to serving you again next year for another detail service. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us for your automotive needs.

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Robert Louzan

Feb 24, 2024

StarStarStarStarStar

I did not purchase my truck at Alderman's but started coming for service and will continue doing that because their services department is really great. And when it is time to trade in and buy a new truck, Alderman's will be my first stop!

Reply from the business:

Feb 24, 2024

Robert - We greatly appreciate your kind words and loyalty to our service department at Aldermans Chevrolet GMC. Providing exceptional service is our top priority, and we're delighted to hear that our team has made a positive impression on you. We're thrilled to know that you plan to continue coming to us for service needs in the future and that Aldermans will be your first stop when it's time to trade in and buy a new truck. Your satisfaction and trust mean the world to us, and we look forward to serving you again and assisting you with your future automotive needs. Thank you for choosing Aldermans Chevrolet GMC.

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David Parker

Feb 24, 2024

StarStarStarStarEmpty Star

Friendly, knowledgeable and efficient. The service tech listened to me carefully and didn’t try to push any unnecessary work. I recommend Alderman’s service department.

Reply from the business:

Feb 24, 2024

David - Thank you for taking the time to share your experience with us. We're pleased to hear that you found our service department to be friendly, knowledgeable, and efficient. Our team always aims to provide attentive service and address our customers' needs without pushing unnecessary work. We appreciate your recommendation and your business. If there's anything else we can assist you with or if you have any feedback on how we can earn that extra star next time, please let us know. We look forward to serving you again in the future.

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