Boondock Motors
Auto body shop in Ripton, Vermont
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Towing and service to vehicle was A+. Travis was great to work with.
Reply from the business:
May 10, 2024We appreciate this terrific review, Sally. Thank you for your 5-star AND A+ rating of Boondock Motors! Your satisfaction is our top priority and we are pleased to hear Travis made such a positive impression on you. We want to thank you again for your business.
Reply from the business:
Mar 24, 2024Thank you, Northeast Dental, for the 5-star rating! We're delighted to know you were satisfied with our service. Your support is greatly appreciated, and we're here for any future needs you might have. Thanks again for choosing Boondock Motors!
Reply from the business:
Jan 24, 2024Travis, thank you for the 5-star rating! We're glad to know you had a positive experience with us at Boondock Motors. If there's anything else you need or if you have any feedback to share, feel free to let us know!
I wish I got the guys name, but this man hooked me up within 2 hours on CHRISTMAS EVE with no one else working with him on site. Got my serpentine belt and idler pulley replaced and I was back on road within an hour of work. Outstanding service!
Reply from the business:
Jan 24, 2024Thank you, Bo, for sharing your experience! We're delighted to have provided outstanding service and got you back on the road swiftly, especially on Christmas Eve. We appreciate your kind words and your trust in Boondock Motors.
Boondock Motors went WAY ABOVE to help me out and get my car functional again. My car was stuck 2 hours away from home with a very weird problem. Travis had his crew make 2 trips to help and ultimately buy specialty parts to get my car going, doing the repairs in the dark by headlights. I had first called several other towing companies and no one would even try helping given what was wrong. I greatly appreciate the help from Boondock! I saw a few low reviews because of the wait time. To those folks I would share, please know that when the responders show up to a disabled vehicle, they have no idea how long it will take to fix or tow. Because they are dedicated to not stranding someone, the next in queue may have to wait a bit. Please be patient, I'm sure you would be appreciative as the receiver of this dedication when they are helping you.
Reply from the business:
Nov 24, 2023Barry, we sincerely appreciate your 5-star review! It was our pleasure to go above and beyond to assist you and get your car back on the road. Travis and our team are committed to helping in challenging situations, and we're glad we could resolve your car issue, even in the dark. Your understanding of the complexities of towing situations and your patience are truly valued. If you ever need assistance again, don't hesitate to reach out. Take care!
Boondock motors are the BEST!!..Don and Travis are so good at what they do..!! They take time to understand their customers!!. I would not take my car anywhere else to get fixed.. I trust them so much!! Thank you guys!!
Reply from the business:
Nov 24, 2023Judy, we truly value your trust and confidence in our services. Don and Travis are dedicated to ensuring our customers' satisfaction, and your kind words reinforce their commitment. Thank you for choosing Boondock Motors, and we're here whenever you need us for any future automotive needs. If there's anything we can do to earn a 5-star review from you, please let us know!
We were stranded with two flat tires in the parking lot at Rutland Regional Medical Center. I had my husband, just out of major surgery, all of his "stuff," and our dog in the car. A roadside service call didn't solve the problems, so I acted on the recommendation of someone at the hospital and called Boondock. They arrived only a few minutes after the friends who picked us up, picked up the keys at the Center desk, and towed the car up to our mechanic in Middlebury, a distance of about 40 miles! They have been nothing but courteous and professional - cheerful, even. I highly recommend them.
Reply from the business:
Nov 24, 2023Rebecca, we understand how challenging that situation must have been, and we're relieved that we could assist you during such a crucial time. Your recommendation and kind words are greatly appreciated. Wishing your husband a swift recovery, and if you ever need further assistance, please don't hesitate to reach out. Take care!
Professional, courteous and knowledgeable. Thank you for your help!
Reply from the business:
Jun 24, 2023Thanks, Dean! We appreciate the wonderful review of Boondock Motors. We're so glad that you had a seamless experience with our towing service. We hope that you stay safe on the road and that you'll consider our services again, should you ever need them. Take care!
I have been taking my cars to Travis for five years, and he is the most honest person you will ever meet in the repair business. He always finds time to fit me into his schedule on short notice. He simply is the best.
Everyone at Boondocks is a bunch of crooked thieves definitely don't want your truck towed told by these guys they still everything of value including your tow hitch. I know it's good practice to remove the tow hitch when unloading and loading on a flatbed so it doesn't scrape the ground but when I asked where it was they said there was never one on there I know for a fact there was it cost me almost $300
Reply from the business:
May 24, 2023We are deeply sorry to hear this, David. Please contact us directly to discuss your experience further. We value your feedback, and want to make things right.