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Many's Autobody

Auto body shop in Richmond, Vermont

3.5
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Victoria

Mar 22, 2024

StarStarStarStarStar

We had a really great experience at Many's. The owners and the technicians were great. They helped us with one issue for free and helped us find a cheaper alternative for the body work that needed to be done (ie: sourcing a used part over a new one and talking through pros and cons). Their invoicing is also really transparent as are their quotes. Moreover, they helped me find an Air Tag that was placed on my vehicle without my knowledge. My phone alerted me that an unknown Air Tag was following me. We personally searched the entire vehicle and the undercarriage high and low. We also had our mechanics search the vehicle's undercarriage and they couldn't find anything. We took it to Many's and told them to do whatever they needed to do to find it. The tech ended up finding the Air Tag that was bagged, duct taped, muted, and concealed in the undercarriage. We are so grateful to Many's for being able to find this and put us at ease, at least knowing it wasn't on the vehicle anymore. Overall, great experience and I would recommend anyone to them. Yes, it took a while for the body work parts to come in and for the labor but that's anywhere. That's also the nature of any service industry like this so to me I don't see it as a con, I just see it as the nature of the business. Whenever I wanted to check up on the status I just called the office and they pleasantly gave me an update.

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Rosemariewood1

Jun 22, 2023

StarStarStarStarStar

Many’s was easy to work with and did a great job repairing my car after it was backed into. My car looks like new like nothing ever happened. They had to deal with the worst insurance company I’ve ever had the “mispleasure” of working with (USAA) they were aweful. many’s did the hard work and got everything worked out and taken care of! Shout out to Kevin and his Team.

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Bridget Edwards

May 22, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

What we were told would be a three week job ended up being three months. Every time I called I was told they were going to start working on the car the following week. When I finally spoke to Kevin after they'd had the car for two months, he complained to me that he wasn't going to make any money off this one, and that's why he kept letting it dangle. I made repeated inspection appointments based on the dates they told me it would be ready, and had to cancel them all. This vehicle belonged to the estate of my son's father and it was to go to my son when it was fixed. The incredibly poor customer service from this company added a lot of pain to what was already a difficult situation. Every time I've spoken with this man he has been aggressive and defensive, never once expressing any concern that his greed was causing a family more stress. And for what? Because he was resentful that he couldn't profit enough over someone else's misfortune! I am generally one to give others the benefit of the doubt, but this experience was beyond anything I've experienced before at any business. The work might be fine, but the attitude was toxic.

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Bob Wheel

May 22, 2023

StarStarStarStarStar

Fantastic workmanship, they get the job done right the first time, and won't rush through it

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Dr. Chris

May 22, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Horrible place, and it's very sad when police have to get involved in order to get your own vehicle back. Don't waste your time or money at this place, they are scammers and horrible people.

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