
Speedi Lube & Services
Auto body shop in Proctor, Vermont
0
0 Reviews
These guys helped out in a pinch. Had to get an oil change while on vacation. They got us in and taken care of in less time then it took to get breakfast. Awesome service, friendly staff and very helpful.
Reply from the business:
May 10, 2024Thanks for much for the 5 star review! We appreciate you stopping in on your way through town!
They are good people to work with but the only down side i see is the no appointment for inspection stickers because when it's time for a sticker it's a free fo all and a nightmare to get in and out of that small parking lot.This was last years review now for this year10/03/23 it was a real bad experience, he failed me for a bad tie rod and he showed me and I could hardly tell a difference and even one other guy that works agreed with me so I took it to a dealer and they told me nothing wrong with tie rod but maybe a slight movement in wheel bearing but nothing that couldn't be attended to at another date. Still passed,saying that guy might have been personal, and I can't help feel that way also.
Reply from the business:
May 24, 2023Thanks for the kind words. Parking can be a little tricky at inspection times. We're working on an easier solution! Hope to see you again soon!!
I was impressed with how they were willing to explain things to me and answer all my questions. Friendly, super helpful, and honest.
Reply from the business:
May 10, 2024Thanks Kim. We have a great group of guys! We're always willing to take the time out to answer any questions:) Hope to see you again soon!
We stopped in for a VT state inspection this afternoon on my 2008 Rav4, which was failed due to insufficient material left on the brake pads. I went to O’Reilly’s and got pads for all 4 wheels, went home and put it on my lift to service the brakes and BEHOLD, all brake pads are essentially new and NONE require service. What is going on bruhs…not cool at all after driving from Tunbridge and spending money I didn’t need to. Reply: While I was not in the waiting room, I was in the parking lot watching the inspection, which was also recorded on my dash cam. Following the inspection, my son was informed that the rear rotors had some surface rust, and he was questioned as to whether the car had been sitting unused for an extended time (it had). He was further told that the surface rust present on the rear rotors was not cause for failing the inspection, and that the inspection failed due to the front brake pads being completely worn with almost metal-to-metal contact between the pads and rotor, which is clearly not the case (see my photo). Had the inspection been done according to the proscribed procedure and at least one wheel had been removed for the brake inspection, this would have been apparent to the inspector. Reviewing my records I found that the rotors and pads had been changed together approximately 1,200 miles prior to taking the car off the road and stripping the car interior to repair rodent damage. The inspector who ultimately inspected and passed the vehicle explained to me that the contact surface on the rotor is where the pads contact the rotor, not the entire rotor, and that all non-ceramic rotors will surface rust on the non-swept surface of the rotor. Rust on the rotors is defined as swelling, delamination, or pitting. Bruh is defined as: Bruh The reaction to every single situation possible. The most versatile word in existence. Can be used to show happiness, sadness, distress, anger, fear, sleepiness, disgust, approval, disapproval, confusion.. and many more! Example 1- Girlfriend- Omg I'm preggo!! Boyf- Bruh Example 2- Man- Dude I need to borrow some more money I'm broke. Other man- Bruh Example 3- Girl- I think I'm in love with you! Boy- Bruh
Reply from the business:
Jun 24, 2023Hi Kevin, I just got back into town so, Apologies for the late response. I went back and watched our security cameras, and our tech was very thorough with your inspection. The rotors on the front were the issue (not the pads). Per the State of VT if more than 1/2 inch of rust (cumulative per braking surface) exists on any contact surface of the rotor/drum it fails for inspection. If you do not have your inspection license, you might not be aware of that rule (You were not in the waiting room at the time your vehicle was being inspected, otherwise they could've shown you). We have to follow Vt State inspection laws for the safety of you, and the general public. Not sure what "bruhs" mean, but you know what IS cool, the fact that we are NOT like other shops and charge the full inspection cost to our customers instead we charge a small $15 fee for our time/labor. I assure you that any shops that follow the rules will not inspect your car with the rotors in that condition. I'd be happy to have the guys put it on the lift and show you (free of charge). Last input, we never push services on anyone, customers are always welcome to get the issue fixed somewhere else and come back for their inspection. Hope to see you soon:) NOTE: See your own attached picture.
Stopped in to get my tires looked at and they patched it up very fast! they never try and force products on you but will let you know what they think your car needs! only place i’ll ever go for my car needs!!!
Reply from the business:
Jun 24, 2023Thanks Laura! So happy to have you as a repeat HAPPY customer!! See you again soon!
I was a speedi lube customer for 5 years gave you guys thousands and thousands of dollars to fix my cars and in 1 day you lost my business. was treated absolutely horrible and when I left I never came back . not sure why after 5 years of being a very loyal customer I would be treated so poorly but ya lost my business and I would never recommend you to anyone because of it .
Reply from the business:
May 24, 2023Hi Mike, Im the owner, been here all week and haven't seen you in? Last time we have you in here is year ago? Are you writing about the right Speedi Lube? We are not affiliated, with the middle bury location. Im confused, because we pride ourselves with great customer service. If you have any issues with our shop, I'd love to speak with you. 802-773-4446.
Really attentive and nice staff! They took a look at my tire extremely quickly and showed me the issue. 10/10 would recommend!
Reply from the business:
May 24, 2023Thanks for the great review Bryan! Hope to see you again soon!
I am very grateful for the quick and effective response of the owners to any inconvenience! You can be sure that in this place they will answer you and do everything possible to help you fix any difficulty! Thank you very much! I'm always happy to find people like you!
Reply from the business:
May 24, 2023HI Mariana, Glad everything worked out. We appreciate your business! Hope to have you as a long time customer.
Went in for an oil change halfway through my trip north and was back on the road in under 30 minutes. Very grateful for the immediate attention, helpful and friendly service, and prices!
Reply from the business:
May 24, 2023Thanks so much for the kind review!!
I needed a blower motor for the heat to work in my vehicle they scheduled me for one day and got me in sooner when my heat stopped working inthe middle of winter thank you so much these guys are such a great family owned business they really care about there customers.
Reply from the business:
May 24, 2023Thank you Ashley! We appreciate the nice comments.