Midas

Auto body shop in Proctor, Vermont

4.5
StarStarStarStarHalf Star
31 Reviews and Ratings
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Ron Kish

May 17, 2024

StarStarStarStarStar

Courteous service beginning to end

Reply from the business:

May 18, 2024

Hi Ron. Thank you for taking the time to leave a review; we're delighted to hear about your positive experience with our courteous service.

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Carrie Thibault

Apr 24, 2024

StarStarStarStarStar

Excellent service as always. Brent is very professional and courteous. This is the only place I bring my car.

Reply from the business:

Apr 24, 2024

Thank you for taking a second to leave us this great rating, Carrie! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.

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Henry Mallett

Mar 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Dishonest people running this place, steer clear. TL;DR If Rich told me I couldn’t get the service I came in for if I also wanted the filter swapped BEFORE they went ahead and changed the fluid, I would have just done it all my myself because no special machinery is required. I ultimately blame myself for taking my truck here to begin with. I brought my truck in for a transmission flush and filter change, Which I was unaware the filter is not changed during the flush service. Rich Asked me if I wanted to change the filter to which I said yes, but he DID NOT tell me the flush would not be able to be performed if the filter is changed. I get back the invoice that’s about $100 more than the price he estimated (no surprise there) and it says fluid and filter CHANGE not flush. I asked the front desk lady why it said change and not flush, and she said that was the computers “preset description for all transmission work” and they just didn’t go in and change it. Then Rich comes out and explains that a flush was in fact not performed just a change and that when I flushes performed, the filter is not changed. I could have changed the filter and fluid myself, I brought the vehicle in for a FLUSH for which a special machine is required that I do not have.

Reply from the business:

Mar 24, 2024

Thank you for sharing your experience, Henry. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx

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Suzanne Scott

Jan 24, 2024

StarStarStarStarStar

Thank you Rich and staff , it’s always a positive experience with you guys. Timely, affordable and reliable service

Reply from the business:

Jan 24, 2024

Thank you for taking a second to leave us this great rating, Suzanne! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.

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Corey Lacombe

Jan 24, 2024

StarStarStarStarStar

Super friendly and easy to work with.

Reply from the business:

Jan 24, 2024

Corey, we appreciate this excellent feedback about your visit to our store. Please let us know if there is anything else we can do in the future. Thank you!

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Smile every day

Dec 24, 2023

StarStarStarStarStar

Got my work van, inspected at a different place. Three days later my muffler fell off with only one hour notice Midas came to the rescue.Thank you Brent form Midas for keeping me on the road . Mike from The Gas Doctors.

Reply from the business:

Dec 24, 2023

Smile. We were happy to help! Please let us know if we can do anything else in the future. Thank you for the great review!

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Doug Quatchak

Dec 24, 2023

StarStarStarStarStar

Rich, Brent and the entire crew have been taking great care of my vehicles for almost 30 years! Simply the best service and most reasonable prices out there. Here's to another 30 years guys!

Reply from the business:

Dec 24, 2023

Thank you for this excellent feedback about your service, Doug! We were happy to be of help, and hope you won't hesitate to let us know if there is anything else we can do in the future.

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Noah Potter

Nov 24, 2023

StarStarStarStarStar

Awesome mechanics. got me in on super short notice and did great work.

Reply from the business:

Nov 24, 2023

Hi Noah Potter, Thank you for your Review at Midas Please come again soon!

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Sara Young

Nov 24, 2023

StarStarStarStarStar

Very reliable and timely service, they have a great crew of people and have always been very helpful. One of my favorite things about Midas is that they'll even send me a text to update me about my vehicle status, it's great!

Reply from the business:

Nov 24, 2023

Thank you for the 5 stars, Sara! Please let us know if we can do anything in the future.

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There'se Clarke

Sep 24, 2023

StarStarStarStarEmpty Star

I called, for a light the brights lite to be replaced ,for my brother, and they serviced him in the parking lot ,Just as the lady said on the phone ,.It was done quickly ,

Reply from the business:

Sep 24, 2023

Thank you for this excellent feedback about your service, There'se! We were happy to be of help, and hope you won't hesitate to let us know if there is anything else we can do in the future.