I like working with Chris and everyone is very friendly. Appointments are on time. However I recently traveled up there to get a complete set of mud flaps after waiting 3 months for GM to supply them. During installation it was learned that 2 sets of rear flaps had been shipped (ordered?) and no front set. This is the second time since October I will have to make a second trip to get everything done that I requested.
Reply from the business:
Feb 24, 2024Robert - Thank you for sharing your feedback regarding your recent experience with us. We apologize for the inconvenience and frustration you experienced with the installation of the splash guards for your 2023 Enclave. We understand that it can be frustrating to have to make multiple trips for the same service, and we sincerely apologize for the oversight in the ordering process. Rest assured, we are taking steps to address this issue and ensure that it does not happen again in the future. We appreciate your patience and understanding, and we value your continued business. If there's anything else we can do to assist you, please don't hesitate to reach out.