As with many other reviews I had timing issues. AAA contacted Boondock over the weekend for a Monday am tow no later than 10 am. I called twice, received no info on arrival and finally contacted another company after waiting for 2 1/2 hours Do not recommend

Cory to save my day...... thanks boondocks...... always good fast service

We had to use them through AAA for a tow that just never came. Unfortunately we broke down and needed a tow to CT. We were initially told the tow truck would come in the afternoon and we called again to verify before having a ride bring us back. After calling 6 times yesterday into last night into this morning to check on the status of the tow we were told each time “the driver is on its way we will call you back in 15 min”. We never received a call either time and basically had to just call through AAA to explain the ridiculousness of what’s happening. At this point we just wanted to know if they are in fact not getting it so we can make other plans. They have now just called AAA and decided they no longer want to tow, which would have been great to know in the first place. Insane amount of unprofessionalism don’t bother wasting your time.

Travis is great to deal with. Gets you in as fast as possible Don is friendly and efficient. Been going there for years Excellent service

I would not recommend Boondock Motors. We needed a tow in early September and while the driver was excellent and very helpful, my issue is with the business - I’ve been trying to get a receipt for the $325 tow since 9/28. Initially, the owner was responsive and agreed to provide one, but multiple messages later…crickets. To this day, no receipt. If possible, avoid this place.

We contacted Boondock Motors for assistance with a truck that went off the road. The call was made at approximately 10:30 am and we were told the truck would be out within 2 hours. After numerous phone calls and excuses, the truck finally arrived at 6:30 pm, nearly 8 hours after the initial call. The person operating the tow truck clearly had little if any training and took over 2 hours to pull the truck back onto the roadway. In the process he nearly rolled the truck due to the way he first hooked the truck. Fortunately the driver of our truck was able to stop him before this occurred. Due to the nearly 10 hours that this process took, we incurred significant additional costs that would have been avoided had services been provided in a timely manner. I contacted Travis, the owner of Boondock Motors, to request a partial refund of the $800 fee that was charged, but he has failed to return my calls. **Response to Business which finally replied on 3/8/23-- 2 months after this incident** Boondock Motors- between calls and emails I provided my phone number at least 6 times. You're welcome to call me if you'd finally like to address this issue.

My insurance company called this business to tow my car. I was initially given a 1 hour ETA. After an hour and a half I called this business directly and they said somebody should be there momentarily. By the second hour of no arrival, I called my insurance company back and they called this business and they said that they were going to be there any minute. By 2 hours and 40 minutes,. I received a phone call from the driver stating he just received the call out and he was gassing up and would be there within 20 minutes. Total time to arrive was 3 hours which was absolutely absurd and ridiculous. Today I picked up my car with the disastrous mess of Grease and mud all over the driver side and on the door and in the cloth material. I just spent $50 this week to have my interior cleaned. I sent pictures to the owner as he requested them and said he was going to investigate and would get back in touch with me. He failed to even apologize or get back to me. I absolutely do not recommend in this Business.

My vehicle was towed by this company around 12am from work after several other companies cancelled or failed to show up. The driver was so polite and professional eventhough he came from Brandon to Vergennes which is an extremely long drive for him. He assured me that my vehicle would be safe. The tow truck left my car at the dealership overnight which was very helpful. This was the best towing experience. I would recommend him.

We had a classic car towed out of the yard. The mechanic is 45 minutes away. Car left the yard ar 5:15. It's currently 9:00 pm and no sign of the car. When my daughter called the business she was told the tow truck got stuck on a road in a near by town. They would call her back. I had to call to ask for an update. The owner was incredibly argumentative and rude. He acted to me as though he had been drinking. He claimed he had to bring another truck up to pullbthe tow truck out. He'd call and give us an update. Haven't heard a thing.