
Classic Auto Exchange
Auto body shop in Northfield Falls, Vermont
0
0 Reviews
The whole process ran very smoothly from test drive to the purchase. The entire crew’s customer service was outstanding. I highly recommend boomer and his crew
I have always wanted a Denali, I call it my "DREAM VIECHAL" I have been researching them to determine what features and what year I like best. A friend called to say he saw a " sweet looking truck" at Classic Auto near Montpelier. I immediately called and had the good fortune to speak with Ashley. She was friendly, helpful and knowledgeable, I could hear the smile in her voice. The said the salespersons name was Boomer and he was in his office with another family. She took my number and said he would call me back. He returned my call within 15 minutes, I was on another call when he called. When we connected he was friendly, knowledgeable and accommodating to a time that was convenient for my schedule to meet the viechal. There was absolutely no high pressure to get me there. The last viechal I purchased on my own was in 1987, my husband has taken care of that chore since then. When I saw the truck I had all I could do not to do a cartwheel or drool. Boomer spent a lot of time showing and explaining to me about the many features of the truck. When we went for the test drive I asked him to drive because I was so excited I wasn't sure I could keep it on the road. Make no mistake Boomer is a character.....knowledgeable, intelligent, experienced and extremely accommodating. My husband was far from in favor of this purchase, we were trading in a viechal a few years newer with a few less miles. I had to brief him on the differents between needs and wants and for me this truck was both. Boomer was patient as we negotiated through the marital differences. Through my husband's work he is known as the "KING OF NEGOTIATIONS " After talking numbers with Boomer he was very happy with the trade in price we got for our truck and the purchase price for the Denali. I am a Democrat so I was pleased everyone came away happy. I will never drive anther tuck than a Denali and will never purchase from another dealer than Boomer.
Nothing short of a fantastic purchasing experience. This is the place to go for quality used vehicles. They can find you anything you're looking for even if it isn't on the lot. Overall just an amazing experience, if and when I need another vehicle I will not hesitate to return. Thank you to the wonderful people who work here and had a hand in making my car purchase the best it could be.
A great experience from start to finish!
A bad taste. Pricing too firm and bargaining too stingy. Salesmen wouldn't come down in price for their vehicles even when clearly in need of service. Passed inspection for their salesfloor but wouldn't have passed without work in private ownership. While there are unique cars on the lot- be warned *customer satisfaction* is not a value- just the customer payment.. Wheel bearings, CV joint needed replacing immediately/ within 4k miles. Clutch failure on my Subaru Forester in under 10k miles. Feeling like their sales team had a gimmic to get my vehicle off the lot. No matter what was brought to their attention they showed no appreciation for my interest in the vehicle. If they do care about reputation they would do more to listen to the customer on the condition of their vehicles on lot.
Everyone I met on your team was friendly, straightforward, and helpful beyond my expectations. Much appreciation for all of you!
Recently purchased a vehicle from Classic Auto Exchange, and it was flawless. Super easy to deal with, they made the process smooth! We will be back. Thank you!
Ron was extremely professional and went above and beyond. He was kind and respectful to me and my family while we were there. It was such a quick process. He didn’t try give me the typical sales pitch that other dealers did. I knew what I wanted when I showed up and he was there right along the way. He checks in to see how things are going and to see if there’s anything else he can help with. I truly appreciate him and all that he did. If you see something at Classic Auto, Ron is the guy to go to. Thank you again to Ron, Mike, & Classic Auto!!!!
Had a great experience just bought a Jeep off them highly recommended
Awsome dealership, amazing servise, great people