TDI Repair & Towing

Auto body shop in North Hero, Vermont

4.5
StarStarStarStarHalf Star
42 Reviews and Ratings
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Kelly Poupore

Dec 24, 2023

StarStarStarStarStar

I went to Wal-Mart to get my snow tires put on. They broke one of my sensors during installation. I went back the next day because one of my tires was flat and they explained that they couldn't fix it. I called here, never having been there and on a Sunday. They immediately fixed it and were nothing but professional, kind, courteous and competent. 10/10 would definitely recommend.

Reply from the business:

Dec 24, 2023

KELLY THANK YOU FOR THE GREAT REVIEW, WE APPRECIATE OUR CUSTOMERS, THANK YOU FOR THE BUSINESS WE CANT THANK YOU FOR EVERYTHING HAPPY HOLIDAYS !!!!

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Steven Kobera

Dec 24, 2023

StarStarEmpty StarEmpty StarEmpty Star

Crashed my car the day before Thanksgiving. Within 30 mins Eric was there loading it up. Great dude, knew what he was doing for sure. However, I left a $300 JBL Bluetooth speaker in my vehicle and someone ended up snatching it. Eric was a good driver, but someone within their company is a lowlife scum bag and feels the need to steal from someone who's down on their luck. What a shame. If you need a tow fast, call them. But definitely don't leave valuables in your rig.

Reply from the business:

Dec 24, 2023

THANKS STEVE FOR THE REVIEW, YES WE DID RECOVER YOUR VEHICLE THAT WAS INVOLVED IN A MAJOR ACCIDENT, WE RESPONDED AND RECOVRED THE UNIT FROM OVER THE EMBANKMENT FROM BEING ROLLED OVER THEN BROUGHT UNIT TO THE SHOP AND DROPPED OFF, YOU THEN TRANSFERED THE OWNERSHIP TO TDI AND YOU WOULD COME BACK AND GET YOUR BELONGINGS, WHEN YOU CAME BACK YOU THEN PROCEEDED TO TELL US YOUR MISSING STUFF, IF THIS WAS VERY IMPORTANT MAYBE IT SHOULD OF BEEN TAKEN CARE OF THE DAY THE ACCIDENT HAPPENED OUR TECHS DID NOT GO INTO THE VEHICLE WHILE RECOVERING THE UNIT, THE UNIT WAS UNLOADED AT OUR HOLDING YARD AND LEFT ALONE. ALL OF OUR EMPLOYEES PASS A BACK GROUND CHECK FOR THE CONTRACTS WE HAVE. THANKS AND HAVE A BLESSED DAY

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Phillip Courville

Nov 24, 2023

StarStarStarStarStar

Had me up and running in 7 hrs. Very good at what they do nobody better in Northern VT.

Reply from the business:

Nov 24, 2023

PHILLIP THANK YOU VERY MUCH FOR THE GREAT REVIEW, AND BUSINESS WE APPRECIATE YOU VERY MUCH BE SAFE AND WE WILL SEE YOU SOON !!!

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Ed Johnson

Nov 24, 2023

StarStarStarStarStar

Great people needed a washout early had done in no time. And still made my pickup

Reply from the business:

Nov 24, 2023

ED, THANK YOU FOR THE GREAT REVIEW, SEE YOU AGAIN SOON BE SAFE OUT THERE !!

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mary ann geary

Nov 24, 2023

StarStarStarStarStar

I recently hit a deer and was 300 miles from home. I was able to get the car to the destination but it needed a tow back to the area of my home. Working with insurance to set up a tow company was difficult as many things were dropped (tow was approved but no tow company designated for instance). I needed to vacate the place we were staying (it was a 5 day getaway), and until TDI was finally contacted by my insurance carrier (day 4) did I get resolution. Aaron called me to let me know he had the assignment, asked if we were okay and if we needed a lift back as well, and reassured me he would have someone there to me by the next morning to tow the vehicle. RJ the driver arrived and despite it being a most difficult approach to load the car on (one lane approach roadway with difficult turns along that way and he could not access the driveway because of its angularity) he was determined to get the car on the flatbed, bring it back out the lane (navigating the curvy road backward with a very long flatbed) and got the car to the collision shop before it closed that day (which they were demanding, given it was not drivable). Both Aaron and RJ were patient, polite and reassuring. Above all, they got it done. I highly recommend them for towing.

Reply from the business:

Nov 24, 2023

MARY THANK YOU FOR THE GREAT REVIEW, AND THE BUSINESS WE CANT THANK YOU ENOUGH WE HOPE TO SEE YOU SOON

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Julio Sathiaseelan

Oct 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Horrible service. I called at 4h30 am and they showed up only at 9h30am. They charge a lot of money to do a tire replacement. It's not the first one that I called for a tire replacement and I always paid no more than 700$ USD. This company is a bunch of thief and don't deal with them, they will charge a lot of expenses for no reason.

Reply from the business:

Oct 24, 2023

Well Julio there is always two sides to the story, you called in for needing air in a tire in peru,ny we advised we were 1.5 hours away and around 60 miles one way in the text we explained we charge round trip for hourly and mileage you accepted you also asked us to bring a tire as well and notify you when we arrvied which we did and let you know that your out of service from the state of ny that your tire was blown when your inspection was done you still requested we air it up which we did and it leaked faster then we could put air in you then stated i know your rates please proceed but then when it came time to collect you had a hard time and stated that you could of did this a different way. Your driver was happy to see us as he sat there for 8 hours as it was because you didn't want to pay what people wanted so you basically got us over there and tried to get out of paying for what you actually needed. Thank you for your business and your review have a blessed day

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Mike Bessette

Oct 24, 2023

StarStarStarStarStar

I used TDI for the first time to have my RV serviced and they did a great job. Excellent customer service and high quality work. It won't be my last. I highly recommend these guys to anyone.

Reply from the business:

Oct 24, 2023

Mike thank you we appreciate you, have great trip and enjoy see you in the spring !!!

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Dean Selby

Oct 24, 2023

StarStarStarStarStar

Absolutely amazing! Aaron and his team went well above and beyond expectations! We had an abandoned vehicle from a local builder that we had been trying to have removed for over a year. We ended up having to take legal action to remove and called Aaron to see what could be done and he said he would take care of it all….notifications, paperwork, billing….you name it! He and his team delivered exactly as promised to get the job done! They even ran into interference with the vehicle owner at the time of removal but were able to negotiate an acceptable agreement with them in a tough situation. Definitely recommend them for big towing situations as well as smaller residential tows and repairs! They definitely have our vote of confidence for all situations from here on out! The true definition of great service and local support! Thank you again for everything!

Reply from the business:

Oct 24, 2023

Dean, Thank you for the Great review, sometimes we have to get in and do these sticky jobs but that's what we do we appreciate you and the business have a great day !!

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Rebecca Terhune

Oct 24, 2023

StarStarStarStarStar

I went off the road into a ditch hitting a pole not bad. car was still driveable. I didn’t have the money so they let me give them a check to hold until my payday. I would call them again for a tow or any other service

Reply from the business:

Oct 24, 2023

Rebecca thank you very much we appreciate you, stay safe and if you need us again we will be here for you when ever !!

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Barbara Price

Oct 24, 2023

StarStarStarStarStar

Excellent customer service. Tow service was quick, friendly and professional.

Reply from the business:

Oct 24, 2023

Barbara thank you for the great review, we appreciate the kind words we will also let the employee know as well be safe !!