A 3 week repair turned into 2 months. Was finally told it would be ready last Wednesday at the very latest. Called to arrange pickup and they said actually, Friday. We called Friday and they said, well, we had to order two more nuts (?!) and they won't be here until Monday. Definitely ready Monday by noon. We call Monday AM (today) and they said, "oh the nuts should be here at 11:30, so you can pick up at 3:30. Maybe we can call the nut delivery place and see if they can rush it over." We haven't had our only car for two months, and this has been the most nightmarish experience, trying to get food and prescriptions delivered and rides to work and cancelling medical appointments. Stay far, far away from this place. Wish I could give it zero stars.