Auto Barn Collision Center, Inc
Auto body shop in Montgomery Center, Vermont
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Very satisfied. Great auto body work and customer service. Easily worked with my insurance and I!
Reply from the business:
May 15, 2024Thank you so much for your positive feedback, Ciara! We're thrilled to hear that you were satisfied with our auto body work and customer service. It was a pleasure to work with you and your insurance. We appreciate your business and hope to work with you again in the future!
Fantastic experience
Reply from the business:
Feb 22, 2024Thank you, Jack, for your kind words and for taking the time to share your fantastic experience with us! We're thrilled to hear that we were able to provide you with an exceptional service. Our team works hard to ensure that every customer has a positive experience, and your feedback is truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Truck was done on time work looked great and the inside was cleaned can't ask for more
Reply from the business:
May 8, 2024Thank you so much, Scott! We are thrilled to hear that you are happy with the work on your truck. Providing quality service and a clean vehicle is always our goal. We appreciate your business and hope to see you again in the future!
Have had repairs at AutoBarn on 4 occasions over the past 10 years, everything from dings repaired to complex collision repairs. Nicole Reynolds & staff r great!
Reply from the business:
Apr 22, 2024Thank you so much for the 5-star review, Arthur! We are thrilled to hear that you had a positive experience with us. We strive to deliver excellent service to all of our customers and it's great to know that we hit the mark with you. We appreciate your support and hope to see you again soon!
Reply from the business:
Apr 22, 2024Thank you for taking the time to leave a review, Mark! I'm glad you had a positive experience with us. If there's anything we can do to make it a 5-star experience next time, please let us know. We appreciate your feedback!
Having to go through this process for the first time, I felt at ease knowing I could ask multiple questions and have them answered respectfully, which Nicole did. My car looked brand new when they completed the repair. Absolutely perfect!! However, unlike some other reviews where they also had their car vacuumed out, mine was not. Even though it would have felt great to have my interior feel as new as the exterior, it is absolutely not a deal breaker. I would (and have) 100% recommend Autobarn to anyone who needs their car repaired!
Reply from the business:
Apr 22, 2024Thank you so much for taking the time to share your experience, Susan! I'm thrilled to hear that you felt at ease asking questions and that Nicole was able to answer them respectfully. I'm also happy to hear that your car looked brand new after the repair - that's always our goal! I apologize that your interior was not vacuumed out, but I'm glad to hear that it's not a deal breaker for you. Thank you for recommending Autobarn to others, we truly appreciate it!
We used this business a couple years ago and they were great! No issues at all! Work was perfect and they were easy to do business with. This time....not even close. If I was able to post a photo of my call log I would but I have been trying to call this business since February 22. 16 attempts at calling and I was able to reach the receptionist twice! First the receptionist was on vacation and apparently no one else can answer the phone. The first time I actually got through she told me she needed the estimate from insurance to make an appointment. The second time she told me she hadn't received the estimate yet. Today she calls me and says she received the estimate but they are so booked they aren't making appointments.Why didn't you say that a week ago?? Or a month ago?? I understand being busy but at the very least if your not Gunna bother answering the phone maybe put it on your voicemail message that you are not taking appointments at the moment so people don't waste a month trying to get in!
Reply from the business:
Mar 22, 2024Thank you so much for the 5-star review, Albert! I'm thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We appreciate your support!
Reply from the business:
Mar 22, 2024Thank you so much, Kristy, for the 5-star review! We are thrilled to hear that you had a positive experience with us. If there is anything else we can do to make your experience even better, please do not hesitate to let us know. We appreciate your support!