I am eternally grateful to Haviland's and their wonderful, kind staff. I moved back to the area a couple of years ago, and was so happy to not have to go through the experience of finding an auto shop I could trust because our family has gone to Haviland's for decades. Usually auto shops make me feel uncomfortable as a woman. Meghan is so kind, helpful, and knowledgeable that I always feel comfortable when I go in. I was rear ended twice in 6 weeks, and they were kind enough to assess my vehicle for safety, and check out the new vehicle I purchased first--all at no cost. Their prices are fair and reasonable, they explain what's happening with your vehicle to you, and give you options about how to proceed. I recommend Haviland's to anyone I meet who is looking for a fair shop. I wouldn't go anywhere else.