Went in for a state vehicle inspection. Excellent service.

Todd is the primary reason IMO that Greene’s is still in business. The Owner is not to be trusted and is a bumbler at best. Quick backstory. I was a faithful customer for a number of years, bringing Greene’s 4-5 vehicles I owned throughout the years for service, not insignificant. I also referred them to many others in the beginning. There was a period of time that Todd was not able to work. During that time, almost all the work performed under the owner John’s management, either failed or was misdiagnosed with no responsibility taken. Costing $$$ Furthermore, in recent months over the winter, I brought a vehicle there for repairs before giving it to my son. Hours before dropping it off, I took pics of the van for a specific reason. When I picked the van up, there was a significant damage to the front end, a 6-7” dent. Again I have photos just prior to drop off. I took well over a week for John Greene to get back to me. I’m a business owner providing services, my customers are key to my success through satisfaction and therefore repeat business. The owner took zero responsibility for the damage, though in their care. He made excuses for the damage and his staff and only offered a free oil change in the future. I told him that was not an appropriate response and in line with my business practices and ethics. Greene’s and specifically the owner John, lost my business forever. I will never return. Since, I’ve had additional issues with past repairs/service they recently performed on my main daily driving vehicle. I suggest staying away from Greene’s Auto. There are other options around, in fact, a very reputable service station in Wilmington just down rt 9, a couple miles away. Todd is fantastic, a level headed, honest person with good oversight of the work and mechanics. Unfortunately, Todd is not the owner. 1 STAR only for Todd. CUSTOMERS BEWARE!

I was driving thru the area,they have rte 9&7 all torn up next thing i know my tire pressure light came on & i had a flat tire. i was lucky i made it into Green's. I'm enroute to Michigan to pick up my young daughter to bring her back to NH for her summer visit. so i was very upset. Todd was so nice & reassured me everything was gonna be ok and he would get my tire fixed and i'd be able to still drive and get my daughter. he stopped His employee from doing what he was doing and had him help me. As soon as he found the right size tire he went and got it on and made sure all my other tires looked good too! as i went up to the register to pull out my money, Todd said " this is on the house, You just get to michigan and get your little girl and get back safe" Iam so thankful and was speechless that Todd helped me like that . it's nice to know that there are still some wonderful people in our community paying it forward. Thank you Todd for everything u did for me. Ps... i made it to michigan later that night and made it back to NH with my daughter 430am on sunday!!

Our battery died while on vacation. Todd and the crew were able to get a truck up to us for a jump and had us in and out of the shop with a new battery in record time. Friendly shop with fair honest pricing. We can't thank you enough!