Twisted Wrench
Auto body shop in Essex Junction, Vermont
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Amazing communication and efficient high quality service.
Reply from the business:
Jul 24, 2023Elliot, we will always strive to provide efficient high quality service and communicate throughout the entire process!
I continue to be impressed by the excellent service I have received at Twisted Wrench, not only the mechanical service but the customer service as well. I recently scheduled a tire change over and state inspection. On the day of the appointment, I could not find the registration for the vehicle. I kept the appointment so the tires could be changed and I expected to have to reschedule the inspection, but Jenna said the registration was not a problem and that she would take care of it and get the inspection done. What phenomenal customer service!!!
Reply from the business:
May 24, 2023Peter, thank you for leaving such a great review! We are honored to know that our service has been exceptional for you. Jenna was more than happy to take care of the registration for you. We want to provide the best service to our customers. If you need our help again, be sure to give us a call. -Eric Provost, Owner
My 2010 Subaru forester was smoking and leaking fluids. I brought it to 2 mechanics before them who failed to diagnose and repair properly. I chose twisted wrench based on reviews and specializing in subarus. They held up to the great reviews. The service was excellent all around. I'm so grateful that my car is fixed and safe to drive. I'll be bringing my car in to the Twisted Wrench from now on!!!
Reply from the business:
May 24, 2023Joannah, it's never a good sign when your vehicle is smoking and leaking fluids. Glad you brought your Subaru to us so that we could get everything patched up. If you're in need of our help again, don't hesitate to reach out. -Eric Provost, Owner
My first time taking my beloved Lexus to Twisted Wrench. Everything seems to have gone very well. They properly diagnosed an AC issue. Like other reviewers state, the cost was very reasonable. They got me in quick and had the car done when they said it would be done. Just wanted to send a big thank you to these kind and professional folks. Much appreciated- especially my now cool dog Inga! Cheers!
Reply from the business:
Jul 24, 2023J.C, we are happy to get the AC back operating in the vehicle for you and your dog! We strive to provide fair pricing and get your vehicle in and out in a reasonable time frame.