
S&B Automotive, Inc
Auto body shop in East Randolph, Vermont
0
0 Reviews
Great service all around.
Reply from the business:
May 24, 2023Rhonda, thank you for taking the time to leave us a 5-star rating. We are happy to hear that you had a great experience. Thank you for choosing S&B.
Yesterday I tried to get my brakes fixed at a mechanic place close to my house while doing five different things called the wrong Automotive garage booked an appointment put my keys in the one that I thought I was booking an appointment for the reception was excessively nice called me to ask if I was still planning on coming to the garage like we had spoken about I informed her what I did and she was so understanding and courteous and didn't give me a hard time for canceling my appointment no notice she's super friendly and very happy and apparently loves her job with a great sense of humor and if I were to have another problem in the future I will definitely come here thank you so very much for being so understanding and never change
Reply from the business:
May 24, 2023Thank you so much for taking the time to leave us a review and share your customer service experience. We take pride in giving each and every caller and/or customer the best experience possible. We are happy that the other location was able to get you in and address your concern. We would be honored to do business with you in the future. Have a great weekend!
Had a wonderful first time experience with S&B Automotive. I took my vehicle there a few weeks ago to get a state inspection and have tires swapped over. Easy to schedule, open communication, and honest people. I love their digital vehicle report that they share with you after an inspection which shows you what certain areas of your vehicle passed and what needs attention. Will certainly be a returning customer!
Reply from the business:
May 24, 2023Chadwick, thank you so much for taking the time to leave your feedback, and us a 5-star rating. We appreciate your business. Thank you!
Excellent, friendly service. Always quick to get me in. Carole
Reply from the business:
May 24, 2023Carole, thank you for taking the time to leave us a 5-star rating. We appreciate you. Happy Holidays.
These guys are great. Fantastic customer service, friendly staff, and quality of work on my car is even better!!
Reply from the business:
May 24, 2023Susan, thank you so much for taking the time to leave us a 5-star review along with your experience at our shop. We truly appreciate it. Happy Holidays.
I just moved from Los Angeles and I didn’t exchange my wiper fluid in time, so it froze. And my windshield wipers chattered really badly. I brought my car in the exchange the fluid and get new wiper blades, and they did a complementary inspection of my car where they found the ball joints were really loose, and if they got worse I could lose control of my car. Losing car control is already likely given that there’s snow and ice everywhere now. I’m really really glad they checked my car, and could fix all of it, in a timely manner, too. I have classes during the day and they completely worked with me and my schedule to figure out when I could bring in my car and pick it up. And though the ball joint parts were expensive, they worked with me and didn’t tire of me asking many questions about products. They’re super helpful, knowledgeable, and friendly people, and I’m really grateful for that!
Reply from the business:
May 24, 2023Janice, thank you so much for taking the time to leave us a 5-star rating. We are thankful that we could get your vehicle repaired and keep you safe on the roads. We appreciate your business. Thank you.
Easy to work with over the phone and pretty quick turnaround from drop off to pickup.
Reply from the business:
May 24, 2023Dexter, thank you so much for taking the time to leave us a 5-star reading, as well as your feedback. We appreciate you and your business. We will look forward to doing business with you in the future. 😁
Very good experience. First time using this business but very satisfied.
Reply from the business:
May 24, 2023Deborah, thank you for taking the time to leave us a 5-star rating. We appreciate you choosing us and we look forward to doing business with you in the future. Happy Holidays!
We had a great experience with S&B Automotive. After experiencing problems with our 2017 Silverado while out of town, we called and they said it would be several hours before they could diagnose the truck. We made it to their location in Bethel, Vermont and they saw our truck more quickly due to a cancellation. They fixed a loose coil wire and checked the other cylinders as well. We were back on the road within two hours! As a reflection of their customer care, they even followed up with us several days later after we were back on the road to make sure everything was okay. Their professionalism and integrity is second to none!
Reply from the business:
May 24, 2023Ed, thank you so much for taking the time to share your experience and to leave us a 5- star rating. We truly appreciate it. Happy Holidays to you!
I was very pleased with how quickly I got an appointment for by pickup to have my wheel bearing replaced & oil changed & filter replaced. I will certainly use your business for any further needs. Thank you Elbert Trask
Reply from the business:
May 24, 2023Elbert, thank you so much for taking the time to leave us a 5-star rating, as well as your feedback. We are happy that we could get you in and completed in a timely manner so that you could go about your day. We will definitely look forward to doing business with you in the future! Thank you for choosing us. 😊