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Tanya Richards

May 24, 2023

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I brought my vehicle here because my insurance sent me there to get a cracked bumper replaced. NOTHING else was wrong with the car. They unnecessary kept my car for longer then needed (two weeks) and when I finally got the call that it was done, my battery light was on, engine light was on and blown alternator. This is a new vehicle and has never given me any issues and was serviced a week before dropping it off. Of course Woodbury took no responsibility and the woman at the desk was very rude. I wouldn't recommend this place to my worse enemy. It is very important for everyone to know that just because they are in the Kia building does not mean they are anything like Kia. I do and will continue to go to Preston's Kia, they quickly fixed the issues created at Woodbury and were very friendly. I will never go back to Woodbury. I wish I would have listened to all the horror stories I head about them, it would have saved me $800. Good luck to any of their future customers, I hope you have a better experience then I did!

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