Gentle slide half off icy road, no damage, but spinning my tires. Dustin left vehicle in park, strapped to wheels instead of my heavy duty tow hooks. Caused severe mechanical damage during simple extraction that left my suv undrivable , then left it in roadway overnight despite promising me he would hit it that night. Snapped my steering shaft and pitman arm! Cost me $725 to repair! Owner Paul refused to pay for damages his operator caused and calls me a liar. Dustin now’s lies about the whole episode and Paul swears to it. So much for taking responsibility for your sloppy work! Avoid this company.