
Ray's Auto Service, Towing & Recovery
Auto body shop in East Charleston, Vermont
0
0 Reviews
Fast response, reliable, knowledgeable and very professional.
My go auto repair/maintenance shop. They are always go above and beyond! Today was no exception, they assisted with a situation with my work truck. Great friendly, honest, trustworthy place! Thanks Shawna!!!
Best service I have ever experienced for anything, ever! My teens and I drove into Newport for the solar eclipse. We had been traveling from North Carolina to flee the clouds and get the best view. 30 minutes from Newport one of my alternator belts broke. We found Rayβs Auto Service. They were not only extremely helpful and fixed my car faster than I found a coffee, Shawna and Steve became part of this memorable experience! Thank you!!!! If you need help with your car, I highly recommend Rayβs.
Reply from the business:
Apr 24, 2024Glad we could help out. Thank you and have a safe trip home!
Best towing around orleans county always have used em they always give nice prices And if they aren't super busy they're really fast ππ½ππ½ππ½ππ½
Reply from the business:
Mar 24, 2024Thank you for youβre continued business!
I can't say enough good things about my first experience with Ray's. I was from out of state skiing at Jay and snapped a ball joint at 4:30pm on a Weds while leaving the mountain. Called my insurance, and they sent Ray's tow truck and I decided to just bring my pickup to them out of convenience after another shop (that was closer to me) didn't pick up the phone. I figured Ray's would be the most convenient at that point anyways. By 4:45pm I was on the phone with Shauna, who told me their schedule was pretty busy depending on how bad my truck was damaged, but would see what they could do for me. By the end of that same phone call she was already searching for parts for my older toyota before the tow truck had even arrived to pick me up. At 7:45am the next morning, Shauna called me saying they had already fixed the broken ball joint, replaced the broken cv axle, and found another loose ball joint they wanted permission to fix. My truck was done and ready to pickup at 9am that day, the morning after I broke down. I was truly impressed, and grateful to Shauna for her expertise coordinating the situation and to the expert mechanic who turned it around so quickly. While I'm sure they are not always able to be this accommodating to every customer that comes in from a roadside emergency like this, I can tell you they certainly try their best to be. And they are polite, informative, honest, and respectful in the process. I would recommend these folks to anyone in the area in need of any kind of work. Shauna and whoever worked on my truck earned the 5 stars with ease.
Great Auto shop! The staff has been extremely friendly with me, they're understanding, patient, and very helpful. They found issues that were never mentioned even through previous mechanics. Very transparent about cost and time. This has become my go to place thanks to their great service. Would highly highly recommend.
Couldn't help when I needed help!! Roll my eyes. Wish their was less stars then 1!! How about n- 10!! Didn't even try to make attempt to help. Just wanted money.
Scammers, they were charging almost twice as much as part cost