
Portland Glass of Rutland
Auto body shop in East Arlington, Vermont
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0 Reviews
Where do I start? In the midst of a messy and expensive home renovation project we found out our windows were crud and needed to be replaced ASAP. On the verge of tears and in fear of winter temperatures and heat literally going out the window , I called Portland Glass and a stressful situation was made seamless and easy. Manager Stacy Wright is a breath of fresh air, and her crew especially Mark and Paul are professional, easy going and personable. The communication throughout the measuring , to ordering to instillation was like nothing I have encountered in years. With most of the world lost in the new way of doing things, this crew is built of respect, and customer relationships being number one. I think they were at my house for a little over a hour to replace 4 windows and they look beautiful. I have two kids and 4 pets. My house was a mess and I was working from home. The crew carried on with zero judgment and with pure professionalism. We were so impressed we requested if they had time to measure our other windows and of course without hesitation and a big smile the guys responded “of course”! The crew traveled extra to service my home. I hope they know how big of a difference they made in our life and especially that day! Thank you Rutland Portland Glass Crew. ~The Barnum Family.
Reply from the business:
May 24, 2023Thank you so much Barnum Family for taking the time to leave us this exceptional review! It was my pleasure to be able to work along side you on your vinyl window project and I couldn’t be happier to hear that my team provided you with such a exceptional overall experience! We greatly appreciate you choosing and trusting Portland Glass for your project and we look forward to assisting you again in the spring with the rest of your homes vinyl windows! Thank you! ~Stacy Wright, Location Manager Rutland, VT