When I needed a tow for a car with a broken steering rack, I ended up calling Paul’s because my AAA had run out. I’m glad I did as the guy was crazy nice and accommodating (there were some issues waiting for keys so the first time he came we weren’t able to move it and he came back later when he could) and lots of people just wandering by seemed to know him personally and called out to him in his truck as we chatted. Nobody wants to have their car towed, but if they need to then it may as well be by a nice guy like this.