Partner Tire & Service
Auto body shop in Colchester, Vermont
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We went to Partner tire for our state inspection - they did a thorough job and let us know what needed to be done in order to pass. They were very helpful in deciding what to go with and I felt that they were honest and did a thorough job! Thanks so much!
Reply from the business:
Aug 24, 2023Thank you for taking the time to leave a review, Sophie. We're glad we served you well.
Got an offer in the mail for a free oil change (most makes and models). Well my Hyundai Elantra uses just basic conventional oil so I figured this was definitely in the category of most models. Turns out it still cost me $50 after coupon. Wow, more than I pay without a coupon elsewhere. The “$30” discount didn’t even cover half the cost. Never going back and I suggest you also avoid them.
Reply from the business:
Aug 24, 2023Eric, to be clear, the coupon states "free oil change, UP TO a 30$" for most makes/models. We're very sorry you misinterpreted the wording and we're working on revising it to avoid confusion in the future. We appreciate your feedback.
They have been wonderful every time I’ve gone in. They will show and explain what’s happening with my car. They have been honest and forthcoming. I know some about cars but they make me feel comfortable to ask questions.
Reply from the business:
Aug 24, 2023Thank you so much, Tiffany. We're pleased to have made you happy.
Would never recommend this place to anyone I know. Either the mechanics here do not know anything about what they are doing, or even worse, they do know and are purposefully making important mistakes.
Reply from the business:
Aug 24, 2023Sarah, we're very alarmed to hear you feel this way. Can you please contact our service desk, so we can learn what has made you so unhappy? As you can see from our other reviews, this is not at all the type of service we normally give and we'd like a chance to make things right with you.
Always super friendly and helpful, best car service shop I've ever been to.
Reply from the business:
Jun 24, 2023thank you for the review, Tyler!
Conner helped me pick out tires for my car and get me in the same week. I really appreciate the quality of customer service.
Reply from the business:
Jul 24, 2023Thank you for your review. We're delighted that we could help you!
I got a flat tire on a Saturday morning with lots to do. I called the shop and they said to bring it right over. They had the tire fixed and changed my oil in about 30 mins. So quick and easy and they were great to work with. I was able to be in and out and go about the rest of my day. I really appreciated them taking on my Jeep last minute! Thank you!
Reply from the business:
May 24, 2023So happy we could help you out. Thanks for the review.