Sarah - Thank you for your kind words about Jeff Dodds and our service department at Alderman’s! We're delighted to hear that Jeff provided excellent service and was kind and accommodating as always. We agree - we're lucky to have him on our team! We're glad we could assist you with the oil change for your 2012 Jeep Liberty. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help keep your vehicle running smoothly. Safe travels!