Not a guy to write reviews frequently but Twisted Wrench will be an exception! Blew out a spark plug on my car in Waterbury, all things considered a frustrating repair for mechanics as it required retapping the spark plug threading (a fairly tedious process). Not only did the shop answer every question that I had regarding my repair, they had it done less than two days after dropping it off, which was about a full-week earlier than I was expecting it. Every single person that I talked to made the usually painful experience of fixing a car engine, much, much easier. While I'm sure there are many great mechanics in the area - I would strongly recommend this one to anyone who's in the market.
Reply from the business:
Dec 24, 2023Matt we were more than happy to walk with you through the entire process. Car repairs aren't always easy, which is why we strive to keep clear communication throughout the entire process. We appreciate your kind review and hope to see you again in the future!