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Zeina Salame

Jun 24, 2023

StarStarStarStarStar

I have never felt safer or better taken care of at an auto shop than I do at Brian's. I have an old and not so common car and I need to make it last. When I first moved to the area, I had a dashboard lit up like a Christmas tree. It was still the pandemic, I'd already had not so awesome experiences with two different auto shops, and I was really anxious about how to begin finding a place I could trust. Someone suggested I take my car where they go and what a tremendous gift that suggestion turned out to be. At Brian's, they aren't just great at what they do, but they are great at how they do it. I will never forget my very first phone call there. I was so frazzled from my recent move and the many things that had gone wrong with that process, including now with my vehicle. Brian didn't know any of that but was so patient and kind, just because. He answered all of my questions with clarity, warmth, a sense of humor, and set me up with an appointment as promptly as possible. The place it absolutely always hopping and no matter how busy they are, someone always cheerfully talks me through whatever I might need. For them it's not just about the cars. It's about the people. This team works so hard, levels with you in plain language, and is always good for a laugh. My car has a lot of quirks, but I genuinely don't stress it because I know they've got me. I never question how much I can trust their knowledge, skill, or integrity - I just do - and I have been proven right over and over again. I can't imagine taking my car anywhere else. So incredibly grateful for these folks and this place.

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