The routine service was cordial and efficient. My car was ready when promised. The personnel in the service office were friendly and respectful. I typically stick to the dealership for service so that my car's maintenance is performed as recommended and consistently recorded. Waiting room is spacious, clean, and quiet -- another plus.

Brought my wife's Toyota there for the pricier level 1 service because I have given up on the local Toyota dealership's subpar service. Nitpicking but little things like resetting maintenance lights, setting tire pressure and topping off windshield wiper fluid weren't done at White River Subaru as per the maintenance brochure's description. Don't know what to make of the attention to detail yet but it doesn't inspire confidence that I am getting the service(s)that I paid for. I did buy a Subaru from them recently and the process was great. Strongly recommend Abigail Wing. We'll see how the next service goes...

Nicholas was an incredible help. We've been shopping for two vehicles (mine and my mother-in-law's), and he was readily available, very honest (hard to find!), and pleasant. He helped us make purchases for both vehicles in advance of their arrivals. He also was efficient with notifying us about vehicle delivery updates. He clearly worked hard with all the customers he had on all the days we were there, and to my knowledge and at least for us, maintained a high level of personalized attention. Thanks Nick! Finally, the finance department knew of our need to immediately leave and did not try to chivvy us and bother us with upsales or hidden prices. On the final delivery date, we were in and out within an hour.

I highly recommend White River Subaru. They are competent, fair, and go the extra mile. And everyone I dealt with was not only friendly but genuinely kind. My son and I were about to start our 10 hour drive home after a week long vacation in Vermont when my car starting acting and sounding unusual. I called White River Subaru on a busy Friday morning. Evan understood our situation and said he would do his best to at least take a quick look at my car. When we arrived, he test drove it with me, and managed to squeeze in a diagnostic despite their packed schedule. The entire time, he was helpful, patient, and kind. He made sure we were able to make the long drive home that day with peace of mind about our car. Many thanks to Evan and the top notch team at White River Subaru for their competence, kindness, and for going the extra mile for us!

I found a great car at a good price right away which has all the features I wanted and is exactly what I was looking for! I would give 5*'s to the overall Subaru business and they did a great job getting my car undercoated and remote starter installed, even with the recent flood pending! Didn't get much trade in for my older vehicle, which was disappointing. Only taking off 1 star because the rep I worked with, Shayna, while very knowledgeable and efficient, was also impatient and pushy, bordering on rude at times. Wished I went with one of the guys instead. My car is great, though! Highly recommend them. Just stand firm on what you want and what you don't. They have a great selection there and they will help you find something great if they have it! I got the 7 passenger Subaru Ascent and it's exactly what I wanted with low miles, features galore and it's beautiful!