Rude front desk woman. We called ahead to see about having some damage looked at for a personal estimate and they said we could come on down, then upon getting there the woman acted like I was being ridiculous and said I needed to have the work assigned by my insurance company and turned me away while being very rude. I explained that I was just trying to get a personal estimate on the damage because I needed to know if it was safe to still drive until getting proper work done on it but she was not helpful so I left and quickly found another shop who would gladly take my business.