Brakes on my vehicle were sounding more dangerous by the mile while I was traveling up 16 for a day trip for eclipse viewing with the kids. Worried I wouldn't make home, stopped in Conway to start searching for any possible shop that would be willing to check my brakes & service the car - Auto Care Plus took me right in. I was able to use their loaner vehicle, and our family day continued on 💜🫶 The hospitality I was shown from our service coordinator, Anne, was overwhelming and right on point with anyone from Conway! Joe was our mechanic & did all he could to get my car safe again... which ended up being calipers locking up and worn down brakes. I'm glad I didn't go any further than I had, and I'm lucky we called this place. When you're pulling in, signal ahead of time, as cars will still pass you as you make this turn. I'll add video of pull in if I can.
Reply from the business:
Apr 24, 2024Wow, what an adventure! Thank you for sharing your experience with us. We're so grateful that you chose Auto Care Plus during such a crucial moment. Your safety and peace of mind are always our top priorities, especially during unexpected situations like yours. We're thrilled to hear that our team, especially Anne and Joe, provided you with the hospitality and expertise you needed to get back on the road safely. It's heartwarming to know that our loaner vehicle allowed your family day to continue smoothly. Thank you for trusting us with your vehicle, and we're glad we could help make a positive difference in your journey. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Safe travels, and we hope to see you again under happier circumstances! 🚗💨