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Tink Flowers

Mar 23, 2024

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I had an appointment to have 2 new tires put on today at 5 pm. I arrived at 4:45 pm only for the tire center to be closed. Called into the store and spoke with 3 different employees (one was a manager) and was told the tire center closes at 5– and that I should have been contacted to reschedule the appointment. They also gave the excuse that they had 3 callouts today which is why they closed early. Not my problem. I worked a 10 hour day and then drove 45 minutes to this appointment. The thing is, if someone had just checked the appointments and called me earlier in the day I would not have been upset or cared and would have been fine with rescheduling. I am a full time MBA student and work 50 hours a week on top of it. My time is limited and valuable and it was insane how little this manager cares about customers. They told me to come back tomorrow/call tomorrow and no resolution was offered. I want my time and gas compensated. I have already left a review with the BBB and after I post this review I will continue on to review this Walmart everywhere possible. I will not be returning to this Walmart (or any Walmart most likely) in the future. Will gladly take my business elsewhere.

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