I came in for an inspection and I was failed for four different reasons and was quoted $675 for the “repairs”. Took it to another shop and only one of the items listed on their summary was needed to get a sticker. Don’t take advantage of people who aren’t familiar with cars. Won’t be returning
Reply from the business:
May 13, 2024We are sorry you did not like the fact that your 10 year old Subaru with 150k miles needed a few repairs to pass for state inspection. New customer called for a last minute sticker because her "regular guy" sticker machine was broken. Rear wheel bearing was screaming, marker bulbs were out, left inner tie rod end was very loose and sway bar links banging around. We showed the customer everything on their vehicle and explained why, also informed customer it does not fail for the sway bar links but we can not just pass it and ignore the other safety items. She just wanted a place that would ignore the safety and give her a lick and stick sticker. You can tell by our other reviews how we treat people, glad to not have someone like this as a customer, we are a family shop and treat our customers as family. We will continue to inform a customer and show a customer when there is an issue with their vehicle before it leaves them stranded, sometimes that may not be what the customer wants to hear, however most customers want to know if there is an issue that can be addressed before it leaves them stranded or costs more money later down the line. Our customers will always come first.