This was my third time getting service at this center and each time I was told the incorrect amount of time to complete the job. The first two times I waited for over 4 hours in the dealership for the service to be completed. There were no loaner cars available anytime I have gone and was not updated at any time while waiting. I asked for updates and waited a long time for them, questions about the service went unanswered and most of the time an update couldn't be given because they couldn't locate the car. Will not be returning
Reply from the business:
Nov 23, 2023We sincerely apologize for the inconvenience you experienced during your visits to our service center. Your feedback is crucial, and we deeply regret falling short of your expectations. We appreciate your patience and understand your frustrations. We will take your comments seriously and use them to improve our services. Thank you for bringing this to our attention.