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Tulley Automotive Group

Auto body shop in Temple, New Hampshire

4
StarStarStarStarEmpty Star
41 Reviews and Ratings
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Anna Prokop

Feb 24, 2024

StarStarStarStarStar

Was assisted by Kai Chang in purchasing a new vehicle and cannot recommend him enough. He was incredibly insightful and offered lots of great advice. He made the purchasing and trade-in process seamless.

Reply from the business:

Mar 24, 2024

Thank you for the 5 star review Anna! We'll be sure to share your comments with Kai. We appreciate the opportunity to earn your business. Thank you

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Tyler Apostoloff

Feb 24, 2024

StarStarStarStarStar

Just left with this 2024 M2. Great experience with Ben in sales, he was an excellent help with putting the deal together. Angel was A+ with teaching me all the new Technology. Thanks again to the Tulley family for another great BMW. It was time for an Upgrade.

Reply from the business:

Mar 24, 2024

Thank you Tyler!!

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Jimmy Abraham, Jr

Jan 24, 2024

StarStarStarStarStar

Always a fantastic experience Sales and service go beyond your expectations!!

Reply from the business:

Jan 24, 2024

Thanks Jimmy!

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Tyler Jones

Jan 24, 2024

StarStarStarStarStar

Amazing experience with the Genius Team and the service team is always above and beyond. Special thanks to Tyler and Zack

Reply from the business:

Jan 24, 2024

Thank you Tyler. We appreciate your feedback and your business.

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Abdel Razak Kawaf

Jan 24, 2024

StarStarStarStarStar

I am often leery when it comes to buying a car from a dealership due to my past experience with many dealerships with aggressive sales practices. I went to Tulley as I saw a car that is listed that very much interested me due to its being in good shape and having a competitive price tag. I decided to move forward with the car. The staff were very helpful and professional. They scheduled an appointment for me and confirmed via email before my appointment which I appreciate as I drove over 60 miles to get to the dealership. I loved the car, their professionalism.

Reply from the business:

Jan 24, 2024

Thanks for the opportunity, Abdel. We're always transparent with any transaction and out staff works hard to provide the best experience possible for our customers. Thanks for choosing Tulley!

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Ursula Baldassarre

Jan 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

To whomever replied to my review. I said the staff sucks because I have reached out to the general mgr, the sales mgr, the business mgr. You think anyone of them called or emailed back? That is reprehensible treatment of a customer. I initially reached out 12/4. Almost a month ago. I have been treated poorly and the only resolution you offered me was to trade in. So I lose the money I put down and value and I have it less than 30 days Does that sound reasonable to you? If i wasnt a woman doing this alone my treatment I am sure would be entirely different. This has been not only the biggest mistake to do business with Tulley but the single worst car buying experience of my life.

Reply from the business:

Jan 24, 2024

Sorry you feel that way.

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Randy Creitz

Dec 24, 2023

StarStarStarStarStar

They have a friendly team and made getting a new car easy.

Reply from the business:

Dec 24, 2023

Thank you Randy!

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Rebecka Dill

Dec 24, 2023

StarStarStarStarStar

It was a very good experience, the person I dealt with most was Abby. She was very professional, friendly, and kind. Keep me updated threw every step. The whole team there was amazing. They really do value there customers and make you feel like part of the Tulley family.

Reply from the business:

Dec 24, 2023

Thank you for the review Rebecka

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Thomas Sullivan

Nov 24, 2023

StarStarStarStarStar

This review is in reference to Tulley BMW, Manchester, NH. They have two locations, Nashua, and Manchester. Made a deposit on a car, a few days later came back with the intention of using my trade-in as part of the transaction. On the way to the dealer, someone rear ended me. That is my trade-in that got rear-ended! The people at Tulley worked with me by having the necessary repair work on my trade-in be completed in house, at their body shop at the Nashua location, and when repairs are finished, assuming not totaled, they will cut me a check for the car. Also, on top of that, my car insurance network went down for 5 days during that period. So was a convoluted path to a Certified Pre-owned BMW. Bottom line, the people at Tulley will work with you and do whatever it takes to make sure you are happy with your purchase. And of special note, their pricing overall seems better then Herb Chambers. So in my book, Tulley is the top BMW dealer in New England. Highly recommend them when purchasing a new or certified pre-owned BMW.

Reply from the business:

Nov 24, 2023

Thank you for the review Thomas and for sharing your experience. We're fortunate to have a great team at Tulley. Thank you for the opportunity!

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Dan Pierce

Nov 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Bought a new car, and warrantys after reviewing the details decided to cancel the warrantys, they said we could and the money would be applied to gm loan ,said it would be 2-3 weeks after calling to confirm if ethos had refunded the money they had, all but service plan they said that was a dealer refund and i would have to talk to them still waiting for my $1267.00 Tully was fast to get their money but not anxious to refund if not for my salesman peter no one else would return call customer service is horrible be wear!

Reply from the business:

Nov 24, 2023

Sorry for the delay. We did confirm the amount was credited to your loan

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