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Granite Auto Sales

Auto body shop in Spofford, New Hampshire

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29 Reviews and Ratings
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CHRIS LICENCE

May 23, 2023

StarStarStarStarStar

Reply from the business:

May 23, 2023

Thank you for your support and positive input.

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Anthony G Perry

May 23, 2023

StarStarStarStarStar

Except for showing up there on a holiday and having to pay for a motel. The sale went very smoothly. Dan and Stephanie were awesome to work with with Great Attitude's. I highly recommend Granite Auto Sales and I took 23 hour bus ride to get there from Farmington, Maine . I Absolutely Love My 2012 Nissan Pathfinder Silver Edition 😁

Reply from the business:

May 23, 2023

I am SO happy for you! Thanks for your business!

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kayla Davis

May 23, 2023

StarStarStarEmpty StarEmpty Star

I waited 1 year to write this review. So bought a car a year ago. 2010 Ford escape, love the car. 2 weeks into having it, found out that it had no barely any transmission fluid in it took it to Valvoline had it switched out and they were nice enough to reimburse us for what we paid for the transmission fluid and everything but come to find out the transmission how to crack in it so it was actually leaking it needed a whole new transmission which would have cost $4,000 on top of just spending about $10,000 on the car it took some going back and forth how to speak to a lawyer and think about taking it to small claims court in order for anything to be done about it they did cover the cost of the transmission and they fixed it and a year later the car is working perfectly fine I can go from New Hampshire to mass with no issues I've been driving it every single day the only other thing was is it had the radiator it had no AC so the radiator had to be replaced and that was $600 but that's not a problem my only advice is if you're going to buy a used car take it to your own mechanic to have it inspected check everything make sure the AC works and just have everything inspected before buying a car and also if it's your first time buying a new car from well a used car from a dealership bring someone with you who has experience my first experience was not good but I do think them for fixing what was wrong with the car and honoring their warranty so I gave them three stars.

Reply from the business:

May 23, 2022

Kayla, we would never intentionally sell a car in anything less than stellar condition, and we're so sorry you were left with that impression of us. We can assure you we did everything in our power to properly maintain your vehicle, and we apologize if there was any confusion around what repairs we made when your vehicle was in our hands. If we can help with anything in the future, please reach out. -Mark L., Owner

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Peter Wiles

May 23, 2023

StarStarStarStarStar

Waiting to pick up my car,have to wait abit for them to go over the car with a fine tooth comb yes i mean they really look the cars over. the sales people are just great - no pressure,steering you to something they want to sell.What do i really think? I would send a teenager to shop for a car there

Reply from the business:

May 23, 2023

Peter, whenever you're looking for a great vehicle, you can always count on us to go the extra mile! We’ll definitely pass along your kind words to our team so they know how much you enjoyed their service. Enjoy your new car, and be sure to come see us if you need anything else! -Mark L., Owner

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Randy Wetherby

May 23, 2023

StarStarStarStarEmpty Star

Nice guys, decent vehicles.

Reply from the business:

May 23, 2023

Thanks so much for leaving this review, Randy! If we can assist you in the future, just get in touch. -Mark L., Owner

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Liz Giza

May 23, 2023

StarStarStarStarStar

Never have I had a smoother car buying experience! Dan was great to deal with during the purchase, and Mark has gone above and beyond for my family since with other cars of ours, as well as the vehicle we purchased from them. I am certain I will be a repeat customer!

Reply from the business:

May 23, 2023

Thank you very much for taking the time and giving us a wonderful review. We do our best to provide excellent service while selling a high quality used vehicle. Have a safe and healthy holiday season, Mark

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Louis Paturzo

May 23, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Buy and beware!!! Bought my daughter a car here last summer and I haven't stop putting money into it. Was told by a good mechanic that the car should never had been on the lot. They also told me if I give them a good review that they would send out a gift certificate to me, sorry can't buy my dignity!!!

Reply from the business:

Jun 23, 2023

Hi Lewis, sorry for the problems you are having. But not reaching out to us removes the opportunity to help. Cars do brake and require regular maintenance. I assure you if you gave us the opportunity to help, we would have. Let me know what I can do if anything at this point.

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Tiffany Clark

May 23, 2023

StarStarStarStarStar

We just bought our car and had a very pleasant experience. I truthfully dread buying cars because I can’t stand the sales tactics and lack of honesty. Here I did not feel that way. The experience from start to finish was relaxed and not stressful at all. Mark was kind and upfront about all aspects of the vehicle. He was also very patient with my indecisive nature and wanting to test drive many cars. All in all this is one of the best experiences I’ve had at a dealership. Highly recommend.

Reply from the business:

May 23, 2023

Thank you so much Tiffany. We here at Granite Auto Sales LLC appreciate your review and are happy we could earn your business. Myself and my family also thank you for taking the time for the review.

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Joe Tuttle

May 23, 2023

StarStarStarStarStar

These guys are great. Nice selection of vehicles, easy financing. Dan and Mark are very personable and the place has a great low pressure relaxed atmosphere. Very happy with my vehicle. Highly recommend.

Reply from the business:

Jun 23, 2023

Thank you very much for your kind words. We strive to sell a high-quality preowned vehicle and making your buying experience a pleasurable one.

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