Auto Care Plus's customer service is genuinely amazing, we had a car emergency an hour from home and they got me in immediately. Just saying that they were helpful and accommodating isn't nearly enough, they truly cared and went out of the way to make sure we were able to complete our adventure in a loaner car. Our Mechanic was sharp enough to spot a manufacturing defect with the part they received and procured another one I'm sure saving us time and money. I wish I could do more than just leave a stellar review but in doing so I hope other folks will go there and be just as impressed as we were. Thank you, you really saved us.
Reply from the business:
Apr 24, 2024Leif, thank you so much for your heartfelt review! We're deeply grateful for your kind words and thrilled to hear that our team at Auto Care Plus was able to provide you with genuinely amazing customer service during your car emergency. Ensuring our customers' safety and satisfaction is our top priority, and we're pleased that we could accommodate your needs by getting you in immediately and providing a loaner car for your adventure. It's wonderful to know that our mechanic's keen eye was able to identify and rectify a manufacturing defect, potentially saving you time and money. Your words mean the world to us, and we're truly honored to have been able to assist you in your time of need. We appreciate your recommendation to others, and we're confident that they'll be just as impressed with our service as you were. If you ever find yourself in need of automotive assistance again or have any questions, please don't hesitate to reach out. We're here to help!