I've used Rusty's for towing for many years now. Not only my own occasional towing needs, but at the place where I work and take care of our trucks. I don't keep count, but I'd guess it's been oh, 15 to 20 times. Not once have I been dissatisfied in any way. I just had another tow today. Same story - the guy answering my call handled it all smoothly, the tow truck driver was on time, quick about getting the car loaded, polite and friendly. Give 'em an A+.