Unbelievably good people. I was driving from western NYS to eastern NH when I noticed a dashboard alert that my battery was draining rapidly. A call to my mechanic in MA informed me I was probably going to need a new alternator and the car might die on the side of the road. I had a dog with me, a car full of gear and foul early spring weather. As I was driving south on 89 I googled dealerships and auto repair shops for every exit in VT I passed -- probably 30+ places -- all were booked and couldnt help me for weeks bc it was "snow tire season." Weeks?!? I called Roberts because I had a friend in Lebanon I knew I could layover with if I had to spend the night with the dog waiting for the car to get fixed. Roberts picked up on the first ring, were willing to take my VIN and order a new alternator while I was still on the road to their shop. When I showed up they took me right in, gave the dog some water (they're dog people too), pointed up the street to a great place I could get a bite to eat while I waited (also a dog friendly place). What would have taken others WEEKS, took them less than an hour and a half. They worked me right into their busy schedule with a smile. The repair cost was fair although I was prepared to pay full price plus for expidited service. My MA mechanic vouched that Roberts was competitive and more than fair considering what they did for me. Can't say enough about them. Everyone I met there was great. Thank you, Roberts!