This Rochester location is really great! Excellent customer service, like the good ol' days. Recently the back window on my wrangler blew out unexpectedly and thankfully it was covered under the installation warranty. It had been replaced a year and a half ago by another GSG location on the west side of the state that was unfortunately troublesome from the get go. Found out it was due to the strut brackets that were installed incorrectly. The staff at Rochester was amazing, understanding and great to work with during a difficult situation. Thanks so much again for fitting me in quickly and a positive experience!