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Dale

May 23, 2023

StarStarStarStarStar

I started to have a break issues with my vehicle and I felt that they were still under the warranty. My schedule being so busy I stop in at a local autozone to check my warranty. The worker said he didn't see anything on my account but to check with his manager since they have higher computer access to accounts during the day. Three to four days go by before I could get back at the store to check my warranty the worker check my account to say no nothing sorry. I still felt the breaks were under warranty but started to looking to make a purchase from another company online. Another week goes by I was in Rindge going to Tractor Supply CO and in the same plaza is a AutoZone I decided to stop in and glad I did, I ran into Jeremy and ask him to check my account for the warranty and behold voila found my warranty in my account. My go-to store is AutoZone in Rindge, NH Great workers taking the time to go the extra mile to listen to your issue and helping you to resolve it. Again Thank you Jeremy!!

Reply from the business:

May 23, 2023

Thank you for the great review, Dale! We're happy to hear how Jeremy went the extra mile to check your account and get you back on the road safely. We know we have the best crew around and we take great pride in our customer service. Thank you for trusting AutoZone, and sharing this experience.

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