Guimond's Auto Body Inc
Auto body shop in Randolph, New Hampshire
Write a Review
0
0 Reviews
Best body shop in Concord Nh
Guimond's did a great job!
I stopped in in early July, right before the whole shop went on vacation, to get an estimate to repair a dent in my rear tailgate. The gentleman looked over the damage and took some pictures before taking my number. He advised me they probably wouldn't be able to get to the car till late August and I said that was no problem and asked to be cc'd when he sent the finished estimate to my insurance company. Around mid-August (as I write this) I realized I had yet to hear anything from them or receive a copy of the estimate. I called to follow up and after the person on the phone found my estimate was told that they would now not be able to fit in the repair till late October. This was in spite of the fact that I had already agreed to a late August repair date back in July and it was Guimond's that had failed to follow up as promised. When a businesses idea of fixing their mistake is "see you in two months" I'll go elsewhere. Though, given how far out they are booking I guess they probably don't need my business anyway.
Brought my car back home after having it repaired, drove over an hour mind you, and opened my hood later that night to find an empty bottle of class cleaner underneath my hood right above my engine. The picture shows how I found it, with the bottle pierced into that fabric piece on the inside of my hood. How did they manage to close the hood with that in there? Clearly they aren’t the most observant people considering they didn’t even realize I was missing a part inside my car until I had it there for two days, despite the fact I had an estimate done two months prior. What would’ve happened if that bottle cause a serious issue inside my car?
I highly recommend Guimond's Auto Body. They repaired my car after an accident and they finished ahead of schedule.
Reply from the business:
May 24, 2023Thank you Gema! We always strive to repair cars in a timely manner. We appreciate your business!
Very excellent job and they are so helpful and friendly.
