My Response to Skip's Review Response: If your "certified technicians" are trained well-enough, they wouldn't have failed my car in the first place. You're blaming the Safelite guy, when it was your technician who told me to get Safelite to fix it. It's actually the Safelite tech that would get in trouble for drilling a hole in my windshield when the situation did not call for it. Your benefit was an easy $29 from a one-time customer. Your tech took about 10 minutes to fail me because everything else passed on a 2-year-old car. It's funny you say sorry my vehicle couldn't pass, but it passed at another shop later that same day, who also questioned why it was failed. That shop actually mentioned Skip's Garage Service and Auto Repair because your business is developing quite a reputation for failing customers for things that shouldn't be failed and this particular shop is the beneficiary. And nice try pinning it on my car for failing. It was your tech who failed here. Potential customers: do yourself a favor and try a different local service repair shop in NH not named Skip's Garage if you want honest, helpful auto service, inspections, or car service in general. Original Review: Very unfortunate situation but totally avoidable on Skip's part. I brought my car in for inspection, lovely people by the way. But their service technician failed my 2 year old car for the smallest crack in the windshield, no bigger than a half of an inch, if that. They told me to call Safelite and have it drilled/sealed and to bring it back so they could pass it. I had Safelite out within hours to repair it. The Safelite rep who arrived took one look at the crack and said he couldn't do anything since it was so tiny. He said it was only a surface scratch, and would not become any worse. He also questioned why it was failed in the first place. I called Skip's back with the Safelite guy there and the tech said he stood by his failure of the vehicle. Now I'm out the money for the inspection, and have to rush to find another place to inspect it. Terrible experience - won't be back and will let others know this is a place to avoid. It's a shame I wanted to like this place and do business here in the future but now definitely not.