O'Reilly Auto Parts
Auto body shop in North Stratford, New Hampshire
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Claims to be open until 7Pm, but I came here and they were closed. Needed a tail light.
Reply from the business:
Apr 24, 2024Thank you for sharing your experience. We intend on correcting this with the training opportunity you have provided and we hope to serve you better in the future. - O'Reilly Auto Parts
Used to be good but not So much anymore never have any parts in stock always have to order I don't go to parts store to have to wait I need the parts that day that's way i go to the parts store if I wanted to wait for them I would have just ordered them online myself and pay half the cost and then you guys at the Colebrook location 15 minutes or more before closing time I called the guy said we close at 5pm ok I got there at 547 pm and the place was closed right up tight and this isn't the first time I've ran into this issue
Reply from the business:
Feb 24, 2024Mike, thank you for your input. It’s our goal to provide a high level of customer service and that includes having the parts you need available to you. We hope to correct this issue and serve you again in the future. - O'Reilly Auto Parts
Quick service, very professional and courteous.
They help me figure out what I need. Very professional and friendly.
These guys are great. The dug until they located the parts I wanted for an Onan generator. The store is clean and they have lots of helpful tools and things.
While there are many places and other O'Reilly Auto Parts, this one has an amazing staff member who was not only kind and respectful, he was extremely helpful. I do not know his name, only he appeared to be in his young twenties, had dark hair and facial hair. I came in seeking window washer fluid and a back window wiper. After finding one in the system, he told me he needed to locate it so I wandered the store, thinking it must be taking some time not hearing anything. Turns out he was instead installing it on my car having found it. I was so grateful and surprised. While I said thank you, it deserves to be noted. He displayed old school customer service and it was well received. Thanks!
Reply from the business:
Jul 24, 2023Always happy to help! We are always excited to hear about our team members going above and beyond to provide excellent customer service! - O'Reilly Auto Parts
Very helpful staff, will help you above and beyond.. Tim was the person that waited on me I recommended him 100% knows his stuff and is willing to help out as much as he can.
Great service. Can almost always find what I need
They always have what I need. They can order parts for you also.